Technology at Berkeley Site Navigation:
Shelton M. Waggener
Associate Vice Chancellor for Information Technology
and Chief Information Officer
University of California, Berkeley
2195 Hearst Ave Suite 200A mc 3812
Berkeley, CA 94720-3812
510-642-4096
510-643-5385 fax
Associate Vice Chancellor for Information Technology,
Chief Information Officer.
Director, IST—Central Computing Services. Responsible for the campus central computing infrastructure including systems environments for administrative and academic applications. Worked with other IST and campus units to oversee a number of important IT projects, including: the emergency replacement of the campus email environment with the CalMail service; the design and activation of the campus data center in its new, state-of-the-art facility; partnerships in grid and academic computing with units throughout the campus; and a fundamental redesign of core computing environments to support a services-oriented approach, including new solutions for backup, storage, servers, colocation, and mainframe. Key participant on a campuswide committee developing the campuswide IT strategic plan under the sponsorship of Executive Vice Chancellor & Provost Paul Gray:
Active member of a number of other UC systemwide and UC Berkeley campus IT planning and governance committees, including:
Actively involved in supporting private sector–University partnerships through the School of Information and the Haas School of Business.
CIO, InterNetworking Systems Division. Responsible for all aspects of infrastructure management globally, including twenty engineering and three major manufacturing facilities. Budget responsibilities in excess of $100 million with a staff of more than 300. Developed and implemented strategy for integration of infrastructure from 12 separate acquisition companies. Created standard divisionwide systems environment in support of division and Bell Labs global software and hardware development efforts.
Senior Director, Enterprise Infrastructure, Octel Messaging. Infrastructure management for software and hardware engineering organization of 2500 with annual revenues of $800 million. Responsibilities included voice and data networking, end user services, database and systems administration, and messaging environments.
Director, Enterprise Support Services, Information Technology. Direct responsibility for data-center operations and end-user support services. Responsible for multimillion dollar worldwide data-center automation projects. Created multitiered support organization dedicated to proactive support of desktop systems. Implemented global follow-the-sun support model leveraging multiple support centers for increased coverage.
Senior Manager, Information Technology. Responsible for remote support of 6,000 users across 60 global sites in a complex multitiered, Internet based software development environment. Participated in design and buildout of state-of-the-art data center with full power and network redundancies. Designed integrated network control and technical support center as centerpiece of global monitoring solution. Defined company's first internal IT service-level agreements and corporate computing standards, policies, and procedures.
Managing Partner. Designed point-of-sale system and computerized all operations. Developed business plan to expand into new markets.
Software Designer.
Developed demonstration applications for customer software developers
in a variety of industries including
retail, financial services, construction, and education.
B.A., American Studies and Latin American Studies, University of
California, Santa Cruz.
President, Information Technology Support Services Council, San Francisco Bay Area, 1995-1998.
Member, Consortium of Information Systems Executives (CISE).
Member of technical advisory boards including Hotwire, Adaptec, KnowNow, SpikeSource.
Board member, CIO Community of Practice Scholarship Fund, 2002-Present.
Contributing author,
Wisdom from Silicon Valley: A Guide
for CIO Success,
Prentice Hall, 2002.