IT Services

Report a technical issue or get help:

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Business Continuity

Business Continuity

Delivering business continuity services for campus applications administered by IST to keep the enterprise functional no matter where it is being executed (locally or remotely) and ensures that the enterprise functionality will be available to its customers and users at all times.

Online Accounts and Identity Management

Online Accounts & Identity Management

Identity management services for students, faculty, staff, and affiliates. Online IDs for accessing campus online services.

Classroom Technology and Equipment

Classroom Technology & Equipment

Educational Technology Services (ETS) provides reliable resources and technical support.

Printers and Peripherals

Printers & Peripherals

Accessing or troubleshooting printers, scanners and other equipment on campus.

Collaboration Tools

Collaboration Tools

Technological tools supporting collaborative study, research, and work includes directory, file sharing, and online workspaces.

Production Control

Production Control

A multi-campus organization responsible for delivering workload automation, batch scheduling and file transfer services to IT customers and users of business applications in mainframe and distributed platform environments for UC Berkeley, UC San Francisco and UC Office of the President.

Computer Services and Software

Computer Services & Software

Resources for purchasing, operating and supporting your computer.

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Service Management Tools

Consulting and Professional Services

Consulting & Professional Services

Assistance, support, professional services, and recharge consulting for the campus IT community.

Storage and Backup

Storage & Backup Services

Disk storage, archive, and recovery services.

Database Services

Database Services

The IST DBA Team offers complete packages of hardware, database software, database administration and system administration in support of your data needs.

Teaching and Learning Services

Teaching & Learning Services

Technology based services to assist instructors and students with instruction and learning.

Data Center and Servers

Data Center & Servers

Servers, colocation, and other services from the campus data center. These services are mostly for campus departments.



IST and other campus units offer computer training resources for first-time users and for those wanting to acquire new skills.

Developer Resources

Developer Resources

Get information like how to incorporate CalNet services into applications or join a user group to network with other developers.

Video Resources

Video Resources

Video-related information from playing videos in class to producing a video or setting up video conferencing for meetings.


Email and Calendar

Email & Calendar

Technological tools supporting collaborative study, research, and work includes email, webmail, campus list service and calendar.

Voice Services

Voice Services

Telephone services, cell phones, and voice mail.


Information Security

The campus Information Security and Policy unit manages the campus information risk management program, including policy, risk assessments, and security monitoring. Every member of campus has a role in reducing campus risk.

Web Services

Web Services

Web-related services for campus individuals and departments.

Network Services

Network Services

Internet connectivity for the campus community. Data network, wireless, modems, firewalls.

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Wi-Fi Options

IST offers the following options for accessing Wi-Fi on campus:

Search the Knowledge Base

Not finding what you need? Try searching our knowledge base to get answers or view a full list of services (in alpha order) provided by IST, the Office of the CIO and other campus units in partnerships with IST.