NOTE: These Guidelines were originally provided as a supplement to the Responsible Entities section of the Policies and Guidelines for Publishing on the World Wide Web at the University of California, Berkeley, which are now superceded by the E-Berkeley Policy. These Guidelines may continue to provide useful information to departments preparing for and responding to website issues. See current Campus IT Policies

Guidelines for Departments or Units Responding
to Campus-Supported Web Site Issues

Misuse of campus resources for Web support may be reported to many different entities. The responsible department or unit usually will review allegations about their site. Department or unit heads may wish to take the following measures to prepare for responding to Web issues:

Actions taken locally by departments or units may simply consist of informal discussions with the user regarding appropriate use. Such efforts may resolve a conflict by clarifying misunderstandings or by educating the user, hopefully in a manner which minimizes conflict. However, if misuse is serious or is repeated after informal efforts, more serious measures may need to be considered. These might include temporary or permanent restrictions of service, or other penalties in accordance with governing policy, regulations, or law. In such situations, it is probably appropriate to involve other authorities, such as:
Misconduct by
        Students:
Student Judicial Affairs
Phone: 643-9069 or Email: osc@berkeley.edu
        Staff:
the user's Department Human Resource Manager or
the Office of Human Resources
Phone: 642-7163
        Faculty:
the user's Department Chair or Unit Head, or
the Academic Compliance Affairs Office
Phone: 642-1991
Sexual harassment:
Title IX Compliance Office
Phone: 643-7985 or Email: tixco@berkeley.edu
Criminal activity:
Berkeley Campus Police
Phone: 642-6770
General Issues:
Office of the CIO - Security, Privacy, And Policy
Email: itpolicy@berkeley.edu
Department or unit heads are responsible for ensuring that any local actions taken comply with applicable due process rights. Specific resource documents include: The UC Berkeley Campus IT Policies website provides referrals to many of the regulations which govern the appropriate use of Berkeley Campus electronic communication resources, in general. In particular, see the Guidelines for Administering Appropriate Use of Campus Computing and Network Services.

UC Berkeley Campus IT Policies OCIO 

Comments about this web page to: itpolicy@berkeley.edu
Last revised: 30 May 2007
URL: http://technology.berkeley.edu/policy/webresp.html