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Communications Network Model: Frequently Asked Questions

Find frequently asked questions and answers about UC Berkeley's Communications Network Model Project. The project is currently in progress with an estimated completion date of July 1, 2010.

Table of contents

Cost

Funding

General


Cost

Pricing

What is the pricing structure of the model and how will I be charged?
The recharge rate will be calculated annually by dividing the full cost of the communications network by the total number of users (FTE). Each department will receive a monthly bill that will total the rate for the service they receive multiplied by the department's total FTE.

Who is considered a user of the communications network?
All faculty, staff, students, and affiliates are considered users of the network.

Services

How will computing labs be accounted for?
There is no special charge for labs. All departments are charges based on total FTE.

Fees

Will GSIs and GSRs be charged?
Yes. GSIs and GSRs will be accounted for by FTE.

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Funding

Allocation

Why are we implementing a new model?
The existing model, implemented in 2000, is outdated. Among the deficiencies, it lacks a stable funding model, it is not scalable, it has not provided for the changing technology landscape, and the node bank disproportionately benefits departments that had a large number of data connections in 2000. The network is a critical resource for the campus and therefore, it is imperative that the campus have a sustainable funding model to maintain and grow the network.

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General

Administration

Who do we contact for more information?
Email can be sent to the project team at
Project Manager: Peggy Huston, 643-1316
Project Sponsor: Michael Mundrane, 642-6365
Project Sponsor: Shel Waggener, 642-4096

Implementation

When will the model be implemented?
The model is scheduled to be implemented July 1, 2010. The project timeline can be monitored on the Communications Network Model website.

Model overview

What services are included in the model?
The Communications Network Model includes all costs associated with the maintenance and refresh of the network infrastructure, from the cabling in the ground to the jack on the wall in an office or classroom, and the security of that infrastructure. Costs for the completion of the ICCS and Riser projects and expansion of Airbears are included.

How does this model benefit the campus?

Does the model include phone costs?
No. Only costs of communications services that benefit the common good of the campus are included in the model. Reports show that telephone use is steadily declining as cellular use is increasing. Departments will pay for voice on a pay-for-service basis.

Does this model take into account inflation?
The costs must be reviewed on an annual basis. If there is a significant increase or decrease in costs, the rate will be adjusted accordingly for the following year.

Does this model take into account life-cycle planning?
Life-cycle planning is included to refresh equipment on a standard schedule.

Are administrative units charged differently from academic units?
All units will be charged the same rate for the same level of service per FTE.

What about my staff who do not use the network?
All departments on campus benefit from the communications network; all FTE will be charged.

Why isn't this centrally funded by the Chancellor?
The recent, unprecedented cuts to 19900 funds are the best example to demonstrate the unreliability of funding a critical campus resource with central campus funds. It is imperative that the campus identify a sustainable funding model that meets the needs of the campus today, and into the future.

Will the old cabling in my building be replaced with this new model?
Completion of the Riser project is included in the model. A Riser upgrade does not include the replacement of cables between distribution points and locations where the service will be used such as an office or lab in a building. The occupants of buildings should work with IST if end-user cabling needs to be upgraded.

Private networks

How are private networks treated in the new model?
IST will provide five levels of service to accommodate the needs of departments that must provide some of their own network services. The default level of service is "full service" unless the department has made arrangements with IST to provide a different level of service.

Services

Does this cover expansion of AirBears?
The model does include the expansion of AirBears. The details of this expansion will be decided by the steering committee during the implementation phase of the project.

If I have Internet access at home, will I be billed on the network model?
Yes. All faculty, staff, student, and affiliates are included in the allocation of the full costs of the communications network.

What happens if I install another data connection in my office or classroom?
You will be responsible for the one-time installation charge for the connection, however, there will be no recurring charge. The addition of a data connection does not impact your monthly charge based on your total FTE.

Other

What are other campuses doing to cover their communications network costs?
The project team looked at many campuses, both within and external to the UC system. While there are variations in the models, all campuses reviewed by the team have either implemented or are in the process of implementing an FTE based model.

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