GroundWork

GroundWork IT Monitoring Service is dedicated to monitoring infrastructure and applications availability. This service facilitates responses and coordination to address operational issues negatively affecting information technology services provided by the Berkeley Campus. A major goal is to tie monitoring solutions together and have a unified monitoring solution. Through monitoring, GroundWork provides situational awareness and internal notification rather than relying on end-users to notify us of a problem. This meta-monitoring operating software suite serves as the unifying tool to aggregate data and provide unified response and reporting to help provide robust and available infrastructure services for the campus community. Keywords: IT, service, monitoring, ground work

Service details

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Eligibility

  • Faculty
  • Staff