Action Required on Oct. 2: Campus Wi-Fi Access

September 25, 2018

To our campus community,

We are implementing some necessary updates to our Wi-Fi network that will require some action on your part. On Oct. 2, 2018 at 7 a.m., the Airbears2 and eduroam wireless networks will be updated with a new certificate. After this update is complete, devices attempting to connect to either wireless network will be presented with a message similar to one of the three examples shown below (message will vary based on the device and operating system you are using):

Example 1: macOS X 10.13 (MacBook Air)

screenshot of Wi-Fi message on Mac

Example 2: Windows 10                                    Example 3: iOS 11 (iPhone)
screenshot of Wi-Fi message in Windows  screenshot of Wi-Fi message on iPhone

Take Action

When you see one of these messages, simply accept the certificate (select “Continue,” “Connect,” or “Trust”). This will only need to be done once.  

Why do we need this update?

This update must be performed every two years to stay current with the needs of the campus and to continue ensuring the protection of your wireless communications.


If you are unable to access Airbears2 or eduroam after 7 a.m. on Tuesday, Oct. 2 please contact the CSS IT service desk. As always, you can check UC Berkeley Systems Status for information on the status of Wi-Fi or other critical campus systems.

Thank you for your patience as we make these Wi-Fi updates.


Larry Conrad, Associate Vice Chancellor for IT and Chief Information Officer
Lyle Nevels, Assistant Vice Chancellor IT and Deputy Chief Information Officer
Dave Browne, Director of Infrastructure Services and Telecommunications