New video conferencing service now available for all UC Berkeley faculty, staff, and students

January 17, 2014

A message from Larry Conrad, AVC-IT & CIO

After a successful pilot program, the Blue Jeans videoconferencing service is now available to all UC Berkeley faculty, staff, and students. To access the new tool visit https://ucberkeley.bluejeans.com and create an account using your @berkeley.edu e-mail address. More information about service features, training, and support is at http://ist.berkeley.edu/videoconferencing/bluejeans.

About Blue Jeans

The service will allow you to place free video calls to colleagues and collaborators around the globe at no cost to you. You can use it from your computer, iPad, smart phone or landline. Up to 25 individual sites can be connected in one conference call. In recent weeks we’ve had over 100 people use Blue Jeans, and we’d like to see more people try it out soon.

Training and Support

In-person support will be offered on Wednesday, January 22, 2014 from 10:00 a.m. to 3:00 p.m. at Sather Gate and the Campanile. Faculty, staff, and students can learn about the service and get assistance with new account set-up and installation of the iOS and Android apps. Campus Shared Services-IT support staff and Blue Jeans representatives will be at both locations.

Online training is available for faculty, staff, and students. Register for twice-weekly sessions at http://bluejeans.com/for/ucberkeley-and-bluejeans.

Instructor-led training is available by request. To request this option departments or units need to complete the form at http://ist.berkeley.edu/videoconferencing/bluejeans/training/request.

Other Video Conferencing Options

The Blue Jeans service is not intended for audio-only use. If you need telephone conferencing, ReadyTalk, the current providers of audio conferencing for Berkeley and the UC System is available. ReadyTalk also offers videoconferencing as part of their services. If you are a ReadyTalk subscriber, you have access to their videoconferencing services. For more information see: http://inews.berkeley.edu/articles/June2013/ReadyTalkVideoConferencing.

Background

The service is underwritten by Campus Shared Services, the Vice Chancellor for Research office, and the Office of the CIO. The addition of the Blue Jeans product to the campus IT service catalog is part of our ongoing efforts to improve and expand support for the needs of researchers, students, and staff.