Status on Wi-Fi as of Oct. 4 - We recognize that the ongoing issues with our Wi-Fi network are having a negative impact on instruction and learning, and have been working hard to resolve them as quickly as possible. The Wi-Fi issues have a number of underlying causes, making resolving the problem complex.
Since fixes to the system were installed Sept. 8, the Information Services and Technology team has worked with the campus Wi-Fi vendor and campus stakeholders to monitor and check the Wi-Fi infrastructure and faculty/student experiences while using Wi-Fi. During that time, Wi-Fi on campus has been reliable and stable, and reports of widespread disruptions to Wi-Fi service across campus have stopped. The Wi-Fi infrastructure will continue to be monitored closely as we work with the vendor to permanently address specific issues at the root of the problems experienced. A careful, measured approach to this work will be taken to avoid further disruption to the campus community. Support for instructors who encounter Wi-Fi issues will remain a priority.
There are still some reports of issues by individuals experiencing difficulty while connecting to Wi-Fi. To ensure the best connection to Wi-Fi, please select Eduroam as your wireless network. There are a few steps to complete initially, but after you have connected to Eduroam the first time your device should automatically connect whenever it is available to you. Step-by-step instructions are provided here. If you follow these steps and continue to experience issues connecting to Eduroam, please contact IT support for assistance.
Print this campus Wi-Fi map to find areas covered by Wi-Fi, including outdoor spaces.
Check System Status whenever you encounter a technical issue, this is the go to website where we share info on campus system outages.
Wi-Fi upgrades will continue when funding is approved, learn more about this project.