Single Sign-On (SSO) required to use Zoom Starting Jan. 11, 2022

December 1, 2021

Zoom Video Communications graphicStarting on Jan. 11, 2022, all UC Berkeley students, faculty, staff, and eligible affiliates will be required to sign into Zoom through Single Sign-On (SSO) using their CalNet ID and passphrase. Previously, you may have been able to sign in using the email and password fields available at zoom.us and using the Zoom apps; this method of logging in will no longer work. We are making this change to increase security and make the sign-in experience consistent with our other campus services.

Take Action

There is no need to wait to begin logging into Zoom using your CalNet ID and passphrase, starting now will prepare you for this change that will occur during winter break. Logging in is slightly different depending on if you use a web browser or the Zoom app: 

  • To log into the Zoom website, go to https://berkeley.zoom.us, select “Sign In” then enter your CalNet ID credentials.

  • To log into any Zoom app, click the “Sign in with SSO” button or link then enter your CalNet ID credentials.

Here are specific log-in instructions for the most common platforms.

Need Help?

A variety of technical support options are available if you have questions or need help with this change:

  • Students - Drop-in IT support for students is available in Eshleman Hall (1st floor) and Moffitt Library (4th floor); see hours of operation. You can also contact Student Technology Services at 510-642-4357 or email sts-help@berkeley.edu

  • Faculty & Staff - Drop-in technical support is available Monday through Friday, 9 a.m. to 3 p.m. for faculty and staff in Dwinelle Hall, Room 128. You can also contact the ITCS Service Desk at 510-664-9000 (option 1) or submit a ticket

Thank you for your attention to this matter as we work to continuously improve your Zoom experience.

Thank you,
UC Berkeley Zoom Service Team