4 p.m. Breakout Session Presentations

Location

Description

Madrone Room, 4th Floor MLK

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How to Provide Shared Services to UC Berkeley and the UC System
Presenter: Laurie Graham, Production Control Operations Manager, IST PCSSC

The Production Control Shared Service Center (PCSSC) is a UC multi-campus organization responsible for delivering workload automation, batch scheduling and file transfer services to IT customers and users of business applications in mainframe and distributed platform environments for UC Berkeley, UC San Francisco, UC Office of the President, and the UCPath initiative. PCSSC was formed through collaboration between UCB, UCOP and UCSF. These 3 locations consolidated their individual IT Production Control Functions into one organization service, striving to provide world class quality of service. Since the inception, the responsibility for all batch and file transfers for UCPath was transitioned to PCSSC. The consolidation achieved operational efficiencies by minimizing duplication of staff functions and consolidation of multiple redundant technologies, allowing full 24x7 coverage and support. UCOP and UCSF were migrated from one tool to the common scheduling software, thus allowing the ability to put dependencies across the locations batch processing. The collaboration increased efficiencies in business agility by supporting dynamic changes in business requirements, implementation and enforcement of standards, policies, and industry best practices.

Tilden Room, 5th Floor MLK

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Consulting Summit: Supporting Research and Teaching
Presenters:

  • Quinn Dombrowski, Digital Humanities Coordinator - Research IT
  • With Rick Jaffe

The Consulting Summit, organized by Research IT along with Educational Technology Services and numerous campus partners, is a collaboration among individuals who  provide consultation to  campus researchers and instructors. The Summit aims to improve service access and referral across a wide range of front-line providers. Participants represent some two dozen campus units and groups. Do you support research and/or instruction? Are you interested in sharing experiences with others who play a similar role in other areas of campus? Looking for support and opportunities to develop a referral network? In this presentation, summit organizers will recap the recent (April 7) gathering and lead a discussion about opportunities, challenges, and trends. We'd love to add your voice to the conversation and hear your input about our next summit in October.

Multicultural Community Center, 2nd Floor MLK

Designing, Building & Piloting the Academic Innovation Studio 
Presenters:

  • Noah Wittman, Manager Teaching and Learning Services
  • With Daphne Ogle, Tim Gotch, Greg German, Judy Stern

Our team is responsible for technology services to support teaching and learning. In this panel presentation, members of the project team will discuss how they developed the concept, gathered requirements, and built out the Academic Innovation Studio

Academic Senate Chambers, 5th Floor Eshleman Hall

Filling the Security Gap: Deploying Preventive Controls at Berkeley
Presenters:

  • Allison Henry, IT Security Analyst (IST-Infrastructure Services)
  • With Kate Riley, Matt Wolf, Jeremy Rosenberg

A unified, campus-wide plan to deploy preventative security controls in the campus IT environment marks a radical shift in approach that the Campus will need to support in order to address today’s security threats. To date, the selection and use of preventative controls has been left to the discretion of departments and been subject to shrinking IT budgets. In the absence of a campus-wide security program aimed at prevention, the number of incidents has grown each year. Current programs, focused primarily on detection and response, will not stop (let alone reverse) the growing annual costs that result from those incidents. With steady increases in the number of compromised devices and CalNet credentials, shrinking IT budgets and the ever changing threat landscape, Campus cannot afford to stay the course; we must deploy multiple layers of preventative controls. These additional layers of security must not only operate inline on the network but also empower members of the campus community and departments to better protect their
information assets. This session will review a proposal to provide 2-Factor authentication and real time preventative controls, from network border to the endpoint, for the protection of critical IT assets and identities, with the objective of reducing the number of security incidents and thereby reducing costs.