Areas in which the campus faces significant IT-related opportunities or challenges.
Critical issue 1: Teaching, learning. [DRAFT] How IT can support the teaching and learning activities at the heart of UC Berkeley's mission.
Critical issue 2: Student experience, from prospects through alumni. How technology can support the experience for prospects, students, alumni, donors, and supporters in interacting with the campus.
Critical issue 3: Research. How IT can support research in all disciplines, and serve to interconnect the campus with the greater Bay Area research community.
Critical issue 4: Security, reliability, access. How the IT environment can be made secure and reliable while maintaining the kind of access required of an open university.
Critical issue 5: Governance, funding, structure. How IT governance, funding, and structure can be improved to advance UC Berkeley's IT Guiding Principles, and effectively and optimally serve the IT needs of users for teaching and learning, research and discovery, and student services and administration.
Critical issue 6: Expertise. How to attract and retain the dedicated IT professionals needed to maintain a high-quality IT infrastructure. This issue will be addressed after the study of issue 5, Governance, Funding, and Structure, is complete.