Service Catalog

Our IT Service Catalog includes services offered by the Office of the CIO (OCIO), Information Services and Technology (IST), Educational Technology Services (ETS), Student Affairs IT (SAIT) and Campus Shared Services IT (CSS IT) but we do plan to add services offered by campus IT partners in the future to make the catalog as comprehensive as possible.

IT Service Catalog buttonsAccounts & AccessBusiness Intelligence & ReportingClassroom Technology & EquipmentConsulting & DevelopmentDevice SupportNetwork, Voice & ConnectivityEmail, Calendar & CollaborationResearch ITSecurityEnterprise ApplicationsSupport & TrainingTeaching & LearningSystems & Data InfrastructureWeb Development & HostingVideo & Media
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Academic Innovation Studio

The Academic Innovation Studio (AIS) is a campus resource center that brings together UC Berkeley instructors, researchers and service providers to foster innovation in teaching, learning, and research. Through partnerships with the Library, Center for Teaching and Learning, Digital Humanities and other campus groups, the AIS provides in-person support; hosts programs, events, and workshops; and connects faculty to one another across disciplines and departments.
Educational Technology Services (ETS)

Academic Integrity

Academic Integrity services at Berkeley provides students and instructors tools to review documents for originality via TurnItIn. In 2015, UC Berkeley launched the Turnitin services to support academic integrity and the campus Honor Code. Turnitin is an opt-in tool enabled through bCourses that allows Instructors and TAs to check student assignments for originality. Instructors can use Turnitin to identify possible instances of plagiarism, or as a student-facing self-assessment tool to improve student writing and citation.
Research, Teaching, and Learning (RTL) - Digital Learning Services (DLS)

Aggressive IP Distribution (AID) List

The Aggressive IP Distribution (AID) list is a list of IP addresses that the Information Security Office (ISO) has seen aggressively attacking campus hosts in an attempt to exploit known security weaknesses. The data for this list is taken from both campus-run Intrusion Detection Systems (IDS) and various systems on campus. The list is then published so that it can be used by local administrators to help protect campus electronic systems from network based attacks.
Information Security Office (ISO)

Ally

Ally is a set of tools within bCourses that helps make course content more accessible by allowing students and instructors to convert files to HTML, EPUB, electronic braille or MP3 (audio). The Ally tool also provides instructors with visual indicators gauging the accessibility of source files and assigns an accessibility score to each uploaded file. Additionally, we are beta testing a translation tool within Ally that automatically translates course documents into over 30 languages.
Research, Teaching, and Learning (RTL) - Digital Learning Services (DLS)

API Central

The UC Berkeley API Management Portal is your starting place to obtain portable campus data securely. Search and find APIs, learn how to use them, and get the right level of access. Publish your APIs to campus and external audiences, manage security and access levels, and track analytics.
Information Services and Technology (IST) - Architecture, Platform and Integration

Application Security Testing Program (ASTP)

The Application Security Testing Program (ASTP) offers a consultative application security assessment for applications handling UC P4 data (formerly UCB PL2). These assessments are similar to penetration tests and provide a hands-on, manual security evaluation of an application.

Information Security Office (ISO)

Application Support

UC Berkeley students, faculty, and staff have several options for getting help with installing, using, or troubleshooting various application. Find the application you want assistance with and contact the service provider listed in the table below.

See table for service provider information.

Assistive Technology

Assistive Technology offers a variety of tools to assist Berkeley instructors and students who require adaptive or assistive technology for teaching and learning including assistive listening technology, ADA computers and software, plus alternative media conversion. Assistive Technology is a part of the ETS effort seeking to allow our services to be accessible to all students, faculty, and staff using our online systems, computer facilities, and general assignment classrooms on campus.
Educational Technology Services (ETS)

bCourses

bCourses is Berkeley's official campus Learning Management System (LMS), using the open-source Canvas platform. This web-based tool provides a resource for instructors and students to enrich the teaching and learning experience.

Research, Teaching, and Learning (RTL) - Digital Learning Services (DLS)

bCourses Projects

bCourses Project Sites is a collaborative workspace that is geared towards instructors, support staff, and students already familiar with bCourses. It is best used for instructional planning and training purposes, and offers collaborative tools such as wikis and discussion forums, and the ability to add external tools to enhance productivity and online interaction between site members.

Key Features

Research Teaching and Learning (RTL) - Digital Learning Services (DLS)

Berkeley Audio Visual

Berkeley Audio Visual provides our campus with professional event technology support including PA systems, audio/video recording services, live webcasting, and online media publishing. Berkeley AV offers a broad range of event production, staging, and technical support services for events that take place on the UC Berkeley campus and in the greater Bay Area. Our expert techincal staff is available to set up and operate our comprehensive inventory of state-of-the-art audio, video, and computer graphics recording and projection systems.
Educational Technology Services (ETS)

Berkeley Desktop

Berkeley Desktop provides a reliable, secure, and integrated computing environment that reduces the amount of time faculty and staff spend maintaining their UC Berkeley-owned computers. Berkeley Desktop will configure a desktop or laptop computer with its operating system and standard software. A Berkeley Desktop configured computer provides a standard environment combined with automated maintenance which means you:
  • See fewer problems;
  • Have more security to defend against cyber attacks;
  • Are able to get help faster; and,
  • Experience less down time.
IST - Infrastructure Services & Telecommunications, Endpoint Operations and Services (EOS)

Berkeley Video

Berkeley Video offers campus professional video production services. With a focus on telling the Berkeley story at all levels, Berkeley video is the go-to partner for campus units including public affairs, Lawrence Hall of Science, and the alumni association.

Educational Technology Services (ETS)

BFS (Berkeley Financial System)

The Berkeley Financial System (BFS) is the Enterprise Fianancial application used at the University. BFS is composed of several distinct modules. These include General Ledger, Accounts Receivable, Accounts Payable, Purchasing, Billing, eBill, Commitment Control, Grants, Contracts, Project Costing and BIBS. BFS integrates with other campus systems such as Campus Solutions (BCS), Human Capital Management (HCM) and the Enterprise Data Warehouse. In addition it provides services to upload financial data from feeder systems.
IST - Administrative IT solutions

Blu Portal

The Blu Portal is an employee portal designed to be your one-stop employee resource for personalized access to information, services, and online resources. Blu integrates several UC Berkeley online services and Web applications into one convenient and secure location. When you log in, the system will recognize you as a faculty or staff member and present you with tools and information that are relevant to your job functions or academic pursuits.

Blu Categories

Blu is arranged in four categories to help organize the information:

IST - Administrative IT solutions

BOA (Berkeley Online Advising)

BOA is an advising platform that provides data from multiple campus systems in a single system, allowing advisors to view real-time academic alerts, enter advising notes, and organize students into data-driven groups and cohorts. Access to BOA is limited to staff with the SIS Co-Curricular Advisor or Curricular Advisor role (users with Advisor View access do not have access to Advising Notes in CalCentral or BOA).
Research, Teaching, and Learning (RTL) - Digital Learning Services (DLS)

Build a Website

UC Berkeley students, faculty, and staff have a few options for building websites, including both campus-supported and self-service, DIY offerings. The table below can help you decide which option may work best for your needs.

See table for service provider information.

Cal 1 University ID Card

The Cal 1 Card is the official UC Berkeley campus photo ID card utilized by all students, faculty, and staff. Student Affairs IT (SAIT) supports the Cal 1 Card infrastructure that enables Standard Card Readers, Pharos Printing Services, Book Scanners, Microfiche Readers, Laundry Control Systems, access control devices for RSF and ADA in the residence halls, off-campus merchants through direct interfaces, and off-campus merchants through stand-alone card readers. SAIT also supports systems for attendance verification and tracking, including Security Monitor Readers in the residence halls.
Student Affairs Information Technologies (SAIT)

Cal Answers

Cal Answers is an analytical tool allowing UC Berkeley to view centralized, integrated information from various campus systems. The tool makes data accessible to all, enabling staff, faculty, and students to locate reliable, consistent answers to critical campus questions.
Information Services and Technology (IST) - Enterprise Data Warehouse

Cal Viz: Tableau Enterprise Server

Tableau is a data visualization tool that allows campus analysts to dynamically connect to and integrate hundreds of types of data sources ranging from an Excel spreadsheet, to an on-premise or cloud database, to an unstructured web server log file, to a student data API. Tableau is already speeding up data delivery and allowing campus departments to tell compelling stories using the latest data visualizations.

Information Services and Technology (IST) - Enterprise Data Warehouse

CalCentral

CalCentral simplifies and unifies the online experience for students, faculty, and staff at UC Berkeley. Whether you are a student enrolling in classes, an instructor checking your class roster, or an advisor assisting a student, CalCentral delivers information from multiple campus systems to a personalized, mobile-friendly dashboard.

Resources

Student Information Systems

California State CPHS Data Security Assessment

The Information Security Office (ISO) offers an assessment service to help the Berkeley research community comply with California State CPHS data security requirements. ISO Security Analysts will engage research staff and/or primary IT support staff to evaluate the IT system according to State CPHS data security requirements.
Information Security Office (ISO)

CalNet 2-Step Verification

CalNet 2-Step verification provides an important, additional layer of protection against the theft of your CalNet credentials. You have likely experienced 2-Step verification with accounts such as online banking. When logging in, after you enter your CalNet ID and password, you will be prompted for a second step using a verification device that you set up. The second step could just be a tap on your phone!

Information Security Office (ISO)

CalNet Accounts

Current students, faculty, and staff affiliated with the university are issued a CalNet ID. Your CalNet ID is your username used with your CalNet passphrase, to log into many web-based campus services. For most user,s your CalNet ID matches the handle of your campus email address. Protect your passphrase as carefully as you would your other personal identification numbers, such as Social Security or credit card numbers, since your CalNet credentials are often used to access confidential information.

Information Security Office (ISO)

CalNet Active Directory (AD)

Joining the Campus’ Windows Active Directory Infrastructure gives a group the benefits of integration with many UC Berkeley systems while allowing it to retain considerable autonomy in its local domain.

IST Data & Platform Services manages the UC Berkeley Active Directory to address issues such as:

  • Single sign-on (ADFS);
  • Location-independent access to resources; and
  • Microsoft Windows platform manageability and security.

Information Services and Technology (IST) - Data & Platform Services

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