Service Catalog

Our IT Service Catalog includes services offered by the Office of the CIO (OCIO), Information Services and Technology (IST), Educational Technology Services (ETS), Student Affairs IT (SAIT) and Campus Shared Services IT (CSS IT) but we do plan to add services offered by campus IT partners in the future to make the catalog as comprehensive as possible.

IT Service Catalog buttonsAccounts & AccessBusiness Intelligence & ReportingClassroom Technology & EquipmentConsulting & DevelopmentDevice SupportNetwork, Voice & ConnectivityEmail, Calendar & CollaborationResearch ITSecurityEnterprise ApplicationsSupport & TrainingTeaching & LearningSystems & Data InfrastructureWeb Development & HostingVideo & Media
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Academic Innovation Studio

The Academic Innovation Studio (AIS) is a campus resource center that brings together UC Berkeley instructors, researchers and service providers to foster innovation in teaching, learning, and research. Through partnerships with the Library, Center for Teaching and Learning, Digital Humanities and other campus groups, the AIS provides in-person support; hosts programs, events, and workshops; and connects faculty to one another across disciplines and departments. Keywords: faculty, instructor, researcher, teaching, consultation, in-person support, resources, programs, events, workshop
Educational Technology Services (ETS)

Academic Integrity

Academic Integrity services at Berkeley provides students and instructors tools to review documents for originality via TurnItIn. In 2015, UC Berkeley launched the Turnitin services to support academic integrity and the campus Honor Code. Turnitin is an opt-in tool enabled through bCourses that allows Instructors and TAs to check student assignments for originality. Instructors can use Turnitin to identify possible instances of plagiarism, or as a student-facing self-assessment tool to improve student writing and citation.
Educational Technology Services (ETS)

Advanced Desktop Support

Student Affairs Information Technology (SAIT) works in close coordination with Campus Shared Services (CSS) IT to provide desktop, laptop, printer and mobile device support to departments in the Division of Student Affairs for University approved devices. This includes support and training for the standard operation of PCs, Macs, and standard peripheral devices such as monitors, mice, and other computer-related devices. SAIT will attempt to resolve an incident for any device, however some non-standard device incidents may not be able to be resolved by SAIT.
Student Affairs Information Technologies (SAIT)

Aggressive IP Distribution (AID) List

The Aggressive IP Distribution (AID) list is a list of IP addresses that Information Security and Policy (ISP) has seen aggressively attacking campus hosts in an attempt to exploit known security weaknesses. The data for this list is taken from both campus-run Intrusion Detection Systems (IDS) and various systems on campus. The list is then published so that it can be used by local administrators to help protect campus electronic systems from network based attacks.
Information Security and Policy (ISP)

API Central

The UC Berkeley API Management Portal is your starting place to obtain portable campus data securely. Search and find APIs, learn how to use them, and get the right level of access. Publish your APIs to campus and external audiences, manage security and access levels, and track analytics. Keywords: API, api-central, integration, developer portal, api management
Information Services and Technology (IST) - Architecture, Platform and Integration

Application and Software Support

Student Affairs Information Technology (SAIT) provides standard software support for University approved applications utilized in Student Affairs. This includes MS Office, Google Apps, Adobe Products, and others. Additionally, SAIT provides unit specific software support for required applications that support local unit functionality within departments in Student Affairs. SAIT will attempt to resolve incidents for any software, however some non-standard software may not be able to be supported. Keywords: VendorApp, StarRez, Eatec, KineticX, Osnium, WebTMA
Student Affairs Information Technologies (SAIT)

Application Development

Student Affairs Information Technology provides consulting services for application needs to departments in the Division of Student Affairs. SAIT provides custom application development, vendor solution support, data integration support, and application security review services.
Student Affairs Information Technologies (SAIT)

Application Security Testing Program (ASTP)

Information Security and Policy's (ISP) Application Security Testing Program (ASTP) offers a consultative application security assessment for applications handling Protection Level 2 Data. These assessments are similar to penetration tests and provide a hands-on, manual security evaluation of an application. Any UC Berkeley application handling Protection Level 2 Data, including California State Law "Notice-Triggering information," must pass an application security assessment to remain in compliance with the UC Berkeley Minimum Security Standards for Electronic Information (MSSEI).
Information Security and Policy (ISP)

Application Support

We provide faculty and staff with assistance in troubleshooting the following campus business applications: Adobe, BearBuy, BFS/BAIRS, Box, Cal Answers, CalPlanning, CalTime, Google Apps (bCal, bMail, bDrive), and MS Office. Need to learn how to use Adobe Creative Suite or MS Software? Check out the free training available at Lynda.com.
Campus Shared Services (CSS) IT

Assistive Technology

Assistive Technology offers a variety of tools to assist Berkeley instructors and students who require adaptive or assistive technology for teaching and learning including assistive listening technology, ADA computers and software, plus alternative media conversion. Assistive Technology is a part of the ETS effort seeking to allow our services to be accessible to all students, faculty, and staff using our online systems, computer facilities, and general assignment classrooms on campus.
Educational Technology Services (ETS)

BAIRS

A reporting tool allowing UC Berkeley to view centralized information from various campus systems, Berkeley Administrative Initiative Reporting System (BAIRS) is a data warehouse that is loaded nightly with transactions from both the Berkeley Financial System (BFS) and the Human Resources Management System (HRMS). The Berkeley Information System (BIS) data warehouse is loaded monthly with data from BFS, Budget, and Payroll. Both data warehouses are accessed from the Berkeley Reporting Portal.

Information Services and Technology (IST) - Enterprise Data Warehouse

bCourses

bCourses is Berkeley's official campus Learning Management System (LMS), using the open-source Canvas platform. This web-based tool provides a resource for instructors and students to enrich the teaching and learning experience.

Educational Technology Services (ETS)

bCourses Projects

bCourses Project Sites is a collaborative workspace that is geared towards instructors, support staff, and students already familiar with bCourses. It is best used for instructional planning and training purposes, and offers collaborative tools such as wikis and discussion forums, and the ability to add external tools to enhance productivity and online interaction between site members.

Key Features

Educational Technology Services (ETS)

Berkeley Audio Visual

Berkeley Audio Visual provides our campus with professional event technology support including PA systems, audio/video recording services, live webcasting, and online media publishing. Berkeley AV offers a broad range of event production, staging, and technical support services for events that take place on the UC Berkeley campus and in the greater Bay Area. Our expert techincal staff is available to set up and operate our comprehensive inventory of state-of-the-art audio, video, and computer graphics recording and projection systems.
Educational Technology Services (ETS)

Berkeley Video

Berkeley Video offers campus professional video production services. With a focus on telling the Berkeley story at all levels, Berkeley video is the go-to partner for campus units including public affairs, Lawrence Hall of Science, and the alumni association.

Educational Technology Services (ETS)

BFS (Berkeley Financial System)

The Berkeley Financial System (BFS) is the Enterprise Fianancial application used at the University. BFS is composed of several distinct modules. These include General Ledger, Accounts Receivable, Accounts Payable, Purchasing, Billing, eBill, Commitment Control, Grants, Contracts, Project Costing and BIBS. BFS integrates with other campus systems such as Campus Solutions (BCS), Human Capital Management (HCM) and the Enterprise Data Warehouse. In addition it provides services to upload financial data from feeder systems.
IST - Administrative IT solutions

Blu Portal

The Blu Portal is an employee portal designed to be your one-stop employee resource for personalized access to information, services, and online resources. Blu integrates several UC Berkeley online services and Web applications into one convenient and secure location. When you log in, the system will recognize you as a faculty or staff member and present you with tools and information that are relevant to your job functions or academic pursuits.

Blu Categories

Blu is arranged in four categories to help organize the information:

IST - Administrative IT solutions

Build a Website

UC Berkeley students, faculty, and staff have a few options for building websites, including both campus-supported and self-service, DIY offerings. The table below can help you decide which option may work best for your needs.

See table for service provider information.

Cal 1 University ID Card

The Cal 1 Card is the official UC Berkeley campus photo ID card utilized by all students, faculty, and staff. Student Affairs IT (SAIT) supports the Cal 1 Card infrastructure that enables Standard Card Readers, Pharos Printing Services, Book Scanners, Microfiche Readers, Laundry Control Systems, access control devices for RSF and ADA in the residence halls, off-campus merchants through direct interfaces, and off-campus merchants through stand-alone card readers. SAIT also supports systems for attendance verification and tracking, including Security Monitor Readers in the residence halls.
Student Affairs Information Technologies (SAIT)

Cal Answers

Cal Answers is an analytical tool allowing UC Berkeley to view centralized, integrated information from various campus systems. The tool makes data accessible to all, enabling staff, faculty, and students to locate reliable, consistent answers to critical campus questions.
Information Services and Technology (IST) - Enterprise Data Warehouse

CalCentral

CalCentral simplifies and unifies the online experience for students, faculty, and staff at UC Berkeley. Whether you are a student enrolling in classes, an instructor checking your class roster, or an advisor assisting a student, CalCentral delivers information from multiple campus systems to a personalized, mobile-friendly dashboard.

Resources

Student Information Systems

California State CPHS Data Security Assessment

Information Security and Policy (ISP) offers an assessment service to help the Berkeley research community comply with California State CPHS data security requirements. ISP Security Analyst will engage research staff and/or primary IT support staff to evaluate the IT system according to State CPHS data security requirements.
Information Security and Policy (ISP)

CalNet 2-Step Verification

CalNet 2-Step verification provides an important, additional layer of protection against the theft of your CalNet credentials. You have likely experienced 2-Step verification with accounts such as online banking. When logging in, after you enter your CalNet ID and password, you will be prompted for a second step using a verification device that you set up. The second step could just be a tap on your phone!

Information Security and Policy (ISP)

CalNet Active Directory (AD)

Joining the Campus’ Windows Active Directory Infrastructure gives a group the benefits of integration with many UC Berkeley systems while allowing it to retain considerable autonomy in its local domain.

IST Data & Platform Services manages the UC Berkeley Active Directory to address issues such as:

  • Single sign-on (ADFS);
  • Location-independent access to resources; and
  • Microsoft Windows platform manageability and security.

Information Services and Technology (IST) - Data & Platform Services

CalNet AD Key Management Server (KMS)

The Key Management Server (KMS) service is offered to CalNet AD campus customers to activate current versions of Windows and Office.

The KMS service will activate the following x86 or x64 versions of Windows 7, Vista, Server 2008(R2), Server 2012, Windows 8.1, and Windows 10:

Information Services and Technology (IST) - Data & Platform Services

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