The Imagine Service provides a document management, imaging, and workflow system that enhances how the campus manages paper and documents processing. The service provides hosting and support for a document imaging system that enables customers to reduce or replace paper-based storage and business processes with more efficient and cost effective electronic storage and business processes. The service helps customers to update business processes, preserve documents, determine retention periods, eliminate physical storage, collaborate with colleagues, and prepare for business continuity in event of a disaster. The service can be integrated with campus systems of record.
The Imagine Service uses the Perceptive Content product (previously ImageNow). Perceptive Content has its own workflow functionality — allowing task management, approvals, exception handling, permissions setting, and document retention management. Easy annotation tools allow stamps, sticky notes, and text messages to be added. Perceptive Content can be integrated with the PeopleSoft/Oracle financial, HR, and student systems' workflow management or other host applications.
Campus provides ongoing operations funding for the service. This means application licenses, document storage, and user support costs are covered. Departments are responsible only for costs relating to scanner licenses and custom implementation services.