Device Support

Campus Shared Services Information Technology (CSS IT) provides the following device support:

  • User Setup - New devices set-up (e.g. smart phones, tablets, laptops, desktop computers).
  • General Troubleshooting - Troubleshooting IT-related issues either remotely or in person.
  • Standard Software or Hardware - Installing and upgrading standard software or hardware.
  • Printer Issues - Initial Multifunction Device (MFD) set-up (e.g. email, security protocol), firmware updates, printer/ MFD triage and troubleshooting.
Keywords: computer, phone, tablet, troubleshoot, problem, IT, help, assessment, set-up, fix, software, upgrade, install, configure, patch, update, printer, MFD, copier, scanner, assess, move, transfer, disconnect, reconnect, hook-up, hook up

Service details

Quick Links

Report an IT security incident   Check System Status   Search the Knowledge Base

Contact

Eligibility

  • Faculty
  • Staff