Standby Activation of DOC

Here is what to expect when the Berkeley IT DOC is in standby activation mode:

  • DOC Operations monitors for emerging threats and potential risks of failure or outages.
  • Affected service units in the Operations section will notify their Service Owner and support leads of their potential involvement in this activation.
  • AVC-IT/CIO and Berkeley IT Executive Directors discuss updates and developments.
  • Most directions will come from the DOC Manager, informed by DOC Operations.

Berkeley IT DOC Roles & Responsibilities: Standby Activation

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standby activation diagram

Emergency Operations Plan Overview

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CAMPUS EMERGENCY RESPONSE Office of Emergency Management

DOC Activation & Notification

Activated by:

  • DOC Manager / Chief Information Officer - or - appointed delegate.

  • DOC Operations - The Executive Directors of affected services from Berkeley IT units: CITI, ISO, CITE, and CAD.

Notified via:

  • Slack channel #active-issues in ucbpi.slack.com
  • Slack channel #team_doc in ucbpi.slack.com
  • xMatters application emergency activation protocol
  • In an Emergency
    • Online: Berkeley News
    • Phone: Recorded emergency information at 800-705-9998
    • Radio: KALX (90.7 FM)

For help, dial 510-642-3333 (UCPD) or 911 (on or off campus)

Contact

Amit Singh, ITDR Lead, Resiliency and Risk Management, Berkeley IT Campus IT Infrastructure

Laurie Graham, Sr. Manager, Data Management, Berkeley IT Campus IT Infrastructure