Full Activation

Here is what to expect when the Berkeley IT DOC is in full activation mode:

  • At the Full Activation level, DOC Operations, Planning, Logistics and Finance will be involved to support the DOC Manager (CIO becomes the default DOC Manager unless there is a designee assigned).
  • The DOC Manager will work with the Emergency Operations Center (EOC) and Events and Crisis Management Team (ECMT), as needed.
  • DOC Manager and Berkeley IT Executive Directors discuss updates and developments.
  • Most directions will come from the EOC, and will be relayed to the DOC by the DOC Manager.
  • All teams are expected to be available for the service recovery efforts.

Berkeley IT DOC Roles & Responsibilities: Full Activation

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Full activation graphic

DOC Activation & Notification

Activated by:

  • DOC Manager / Chief Information Officer - or - appointed delegate.

  • DOC Operations - The Executive Directors of affected services from Berkeley IT units: CITI, ISO, CITE, and CAD.

Notified via:

  • Slack channel #active-issues in ucbpi.slack.com
  • Slack channel #team_doc in ucbpi.slack.com
  • xMatters application emergency activation protocol
  • In an Emergency
    • Online: Berkeley News
    • Phone: Recorded emergency information at 800-705-9998
    • Radio: KALX (90.7 FM)

For help, dial 510-642-3333 (UCPD) or 911 (on or off campus)

Contact

For more information or assiatance: itdrhelp@berkeley.edu