Overview

Overview

IT Governance at UC Berkeley facilitates the alignment of the information technology with the University's strategic goals, initiatives, and business needs. It helps to ensure IT resources are managed effectively, policies are robust, and services continually improve to support the campus community in research, teaching, learning, and administration.

Purpose & Goals of IT Governance

The primary responsibilities of IT Governance at UC Berkeley include:

  • Strategic Alignment - Ensure that IT supports the University's and campus's strategies, initiatives, and business needs.

  • Process & Policy Oversight - Maintain structures, policies, and activities that increase the value of IT.

  • Resource Prioritization - Link IT activity to campus outcomes through effective resource distribution.

Activities

  • Guide continual IT service improvement.
    • Provide campus-wide input into IT strategy and goals.
    • Evaluate IT service performance and value.
  • Review and recommend new and revised IT-related policies and major processes.
  • Recommend resource distribution across the full IT service life cycle.
    • Identify strategic prototyping activities.
    • Invest in service improvement initiatives.
    • Redistribute resources from reduced and retired services.
  • Assess and continuously improve the governance function.

Benefits

  • Increased campus-wide engagement with and visibility of IT services.
  • IT services that appropriately and performantly support UC Berkeley’s needs.
  • Predictable and intentional long-term IT planning.
  • More diverse participation in and input to IT decision-making.
ITSC Structure 2025-2026 graphic that links to accessible slide deck
select image to enlarge

Questions?

Please direct questions about IT Governance to Robin Pappas, IT Governance Program Manager.