About the OCIO

The Office of the Chief Information Officer (OCIO) includes nine departments and functions that directly report to the Associate Vice Chancellor for Information Technology and Chief Information Officer (AVC-IT & CIO). These reporting units include more than 330 staff and 30 student employees. The AVC-IT & CIO directly manages an operating budget of approximately $55 million which includes about $35 million of recharge revenue, and $1-2 million in grants and contracts. View the OCIO organizational chart.

The AVC-IT & CIO is responsible for the strategic oversight of campus-wide information technology (IT). A member of the Chancellor's Cabinet, and reporting dually to the Executive Vice Chancellor & Provost (EVCP) and the Vice Chancellor for Administration (VCA), the AVC-IT & CIO leads the campus-wide IT strategic planning effort. The AVC-IT & CIO chairs the campus Information Technology Leadership Group (ITLG) which includes both solid and dotted line reporting relationships. This role involves sponsoring IT committees and collaborating with IT service units across campus in support of UC Berkeley's mission of instruction, research, and public service.

OCIO Functions

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Reimagining IT Strategic Plan

The OCIO serves as the primary owner of the Reimagining IT Strategic Plan which outlines a crisp vision of the IT environment needed to better serve our students, faculty, and staff. 

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IT Service Management

IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with the needs of the University, emphasizing benefits to customers. ITSM involves a paradigm shift from managing IT as stacks of individual components to focusing on the delivery of end-to-end services using best practice process models.

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Communications

Our OCIO Communications team manages multiple channels of communication and information sharing among campus IT consumers, service providers, and strategic partners, to promote effective uses of technology for teaching, research, and public service.

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People, Performance & Business Operations

The People, Performance and Business Operations team manages the administrative services and general operations of the Information Services and Technology unit, including oversight of the people management, procurement, operational support, organizational development, strategic planning, and facilities functions. General management includes long and short-range planning in determining and balancing the mission with the departmental and campus-wide scope and impact.

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Financial Planning

The finance team supports OCIO/IST with budgeting, financial management, and review services. In addition, this team provides HR and building management support for the organization.

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Strategic Technology Acquisition

Strategic Technology Acquisition enhances UC Berkeley's information technology environment at the enterprise level through the use of professional technology-acquisition practices. We focus on strategic technologies, products, and vendors, which are those deemed critical to carrying out UC Berkeley's mission of instruction, research, and public service. We provide direct support to campus managerial staff who are responsible for strategic technology implementations, work closely with Procurement Services, and maintain ongoing contacts with major technology vendors.

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IT Governance

IT Governance plans, supports, and advances the IT governance model and processes at UC Berkeley. The team works with campus entities to ensure that campus demand and strategic priorities are understood and that campus IT investment aligns with campus IT needs.

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Technology Program Office

The Technology Program Office plans, fosters, and coordinates IT projects that serve the needs of the campus community, provides expert project management for campus-wide technology implementation, and brings together people and resources to create innovative ways to apply technology to support the campus mission.

OCIO Areas of Oversight

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Enterprise Applications

Administrative IT Solutions provides application systems development and best practices for enterprise and unit-specific application software in support of administrative functions, academic functions, and public service. The Student Information Systems (SIS) team supports mission-critical academic and administrative processes such as admissions, financial aid, registration, enrollment, course management, advising, billing and payment, records, and more.

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IST Division

The OCIO provides global oversight of campus IT environments plus develops and disseminates technology standards, practices, and architecture through the Information Services and Technology (IST) division. IST is the operational arm of the CIO’s team and UC Berkeley’s central IT service organization providing IT services, systems, and support to a diverse group of campus and UC system stakeholders.

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Information Security

The OCIO provides policy and security oversight for institutional information and campus IT resources through the Information Security and Policy department, providing a structured approach to information risk management for the campus.

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IT Client Services

Previously Campus Shared Services IT (CSS IT), IT Client Services can help you buy, repair, or replace computing equipment, as well as give you support for commonly used business applications.