Zoom AI Companion

What is Zoom AI Companion?

Zoom is provided campus-wide as part of the Productivity Tools assessment. Zoom is one of Berkeley’s approved video conferencing platforms. The Zoom AI Companion is a feature Zoom has included in the platform that adds the ability for Zoom to summarize meetings; tag key sections of a meeting recording; enables meeting participants to chat with Zoom’s AI to obtain details about anything that could be missed during a meeting; and adds AI features to the Zoom whiteboard.

Features Available in Zoom AI Companion

The Zoom AI Companion features available to Berkeley include:

Meeting Summaries,
In-Meeting Questions,
Smart Recording, and
Whiteboard.

Is Zoom AI secure?

Before using the Zoom AI features, participants are expected to complete the AI Essentials Training Course which covers foundational AI concepts, UC policies regarding the usage of AI tools, and opportunities for application in Higher Education.

By default, Zoom AI Companion will be disabled in each account. Each person can decide to enable or disable Zoom AI Companion at any time. During meetings, only the host can enable Zoom AI Companion during each specific meeting. Unlike other services, Zoom AI Companion does not offer the ability to send a “bot” to a meeting without the person being present at the meeting. The person who wants to use Zoom AI Companion must be present in a meeting in which the host has Zoom AI Companion enabled for their own account, and the host will need to enable them for the meeting, if they wish to do so.

Participants should be aware of the data protection level of the topics being discussed in meetings. Zoom AI features are only approved at UC Berkeley for meetings that include data and conversations classified as P1 and P2, but consult with the Privacy Office for any privacy-sensitive use cases. Do not discuss any P3 or P4 data when Zoom AI features are enabled. P3 data includes communications with UC Legal, sensitive research, and personally identifiable information; P4 data includes Social Security Numbers, sensitive health information, credit card numbers, and research falling under International Traffic in Arms Regulations.

Note: Zoom does not use audio, video, chat, screen sharing, attachments, or other communications-like content (such as poll results, whiteboards, and reactions) to train Zoom’s or third-party AI models.