Full Activation

Here is what to expect when the Berkeley IT DOC is in full activation mode:

  • At the Full Activation level, DOC Operations, Planning, Logistics and Finance will be involved to support the DOC Manager (CIO becomes the default DOC Manager unless there is a designee assigned).
  • The DOC Manager will work with the Emergency Operations Center (EOC) and Events and Crisis Management Team (ECMT), as needed.
  • DOC Manager and Berkeley IT Executive Directors discuss updates and developments.
  • Most directions will come from the EOC, and will be relayed to the DOC by the DOC Manager.
  • All teams are expected to be available for the service recovery efforts.

Berkeley IT DOC Roles & Responsibilities: Full Activation

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Full activation graphic

DOC Activation & Notification

Activated by:

  • DOC Manager / Chief Information Officer - or - appointed delegate.

  • DOC Operations - The Executive Directors of affected services from Berkeley IT units: CITI, ISO, CITE, and CAD.

Notified via:

  • Slack channel #active-issues in ucbpi.slack.com
  • Slack channel #team_doc in ucbpi.slack.com
  • xMatters application emergency activation protocol
  • In an Emergency
    • Online: Berkeley News
    • Phone: Recorded emergency information at 800-705-9998
    • Radio: KALX (90.7 FM)

For help, dial 510-642-3333 (UCPD) or 911 (on or off campus)

Contact

Amit Singh, ITDR Lead, Resiliency and Risk Management, Berkeley IT Campus IT Infrastructure

Laurie Graham, Sr. Manager, Data Management, Berkeley IT Campus IT Infrastructure