DOC Activation Levels

IT Disaster Recovery activation levels define the scale of response required, ranging from minimal recovery efforts for minor disruptions to full-scale activation involving comprehensive system restoration and operational recovery in the event of a major disaster.

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Full Activation

  • Along with the affected service unit in DOC Operations, the Service Owner, DOC Planning, and DOC Logistics & Finance will be involved at this activation level and support the DOC Manager.
  • The DOC Manager will work with the Emergency Operations Center (EOC) and Events and Crisis Management Team (ECMT).
  • Most directions will come from the EOC and will be relayed to the DOC by the DOC Manager.
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Partial Activation

  • Along with the affected service unit in DOC Operations and the Service Owner, DOC Planning will actively support DOC Operations and the Service Owner.
  • The DOC Manager will activate the DOC and will notify the Emergency Operations Center (EOC).
  • Most directions will come from the DOC manager, informed by DOC Operations.
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Standby

  • DOC Operations monitors for emerging threats and potential risks of failure or outages.
  • The affected service unit in DOC Operations will notify their Service Owner and support leads of their potential involvement in this activation.
  • AVC-IT and Berkeley IT Executive Directors discuss updates and developments.
  • Most directions will come from the DOC Manager, informed by DOC Operations.

Emergency Operations Plan Overview

(select the image to view the source)

Emergency Operations Plan Overview

Contact

Amit Singh, ITDR Lead, Resiliency and Risk Management, Berkeley IT Campus IT Infrastructure

Laurie Graham, Sr. Manager, Data Management, Berkeley IT Campus IT Infrastructure

DOC Activation & Notification

Activated by:

  • DOC Manager / Chief Information Officer - or - appointed delegate.

  • DOC Operations - The Executive Directors of affected services from Berkeley IT units: CITI, ISO, CITE, and CAD.

Notified via:

  • Slack channel #active-issues in ucbpi.slack.com
  • Slack channel #team_doc in ucbpi.slack.com
  • xMatters application emergency activation protocol
  • In an Emergency
    • Online: Berkeley News
    • Phone: Recorded emergency information at 800-705-9998
    • Radio: KALX (90.7 FM)

For help, dial 510-642-3333 (UCPD) or 911 (on or off campus)