News

All News

September 29, 2022

September 23, 2022

UC IT Blog

Events for the UC Tech community help introduce new skills, resources, perspectives and people. Mark your calendar with these upcoming events, and send events to share with others: Contact us

UPCOMING EVENTS

September 19, 2022

UC Berkeley Public Affairs

With the U.S. midterm elections approaching and political disinformation posing a continued threat to democracy, UC Berkeley’s ambitious new Our Better Web initiative is advancing efforts to study and combat online harms.

Hello One IT colleagues,
The session recordings from this year's UC Tech are now available on the conference website. 
Don't forget to save the date: July 17-19, 2023 for the next UC Tech which will be hosted here at UC Berkeley! Add to bcal or respond to the bCal invite.

September 15, 2022

Colleagues,

We are writing to inform you of a brief Zoom outage this morning. The service was down for a short period between 7:35 - 8:35 a.m. this morning but the issue has now been resolved by the vendor. 

Some reminders if you get inquiries:

September 8, 2022

To our campus community,

Our continuous monitoring of the network user experience this week shows the Wi-Fi issues that campus experienced during the start of the semester have been resolved.  

We recognize that these issues have significantly impacted instruction and learning, and we apologize.

September 1, 2022

August 25, 2022

Message updated on Sept. 8 as support options and number of devices connecting to Wi-Fi have changed.

To our campus community,

Despite our best efforts to stabilize the network for a smooth start of the semester, our monitoring of campus Wi-Fi has shown challenges in connecting during the peak times between 11 a.m. and 3 p.m. 

August 24, 2022

When classes returned to in-person instruction in the fall of 2021, there were a multitude of challenges faced by campus staff who support students, instructors, and the overall classroom experience. The number of students who needed captioning services to participate in class had grown exponentially while the resources to expand these services remained uncertain. These are the pivotal moments when collaboration between teams and innovative ideas can lead to positive solutions for everyone involved.

August 17, 2022

 Sharing files in Google Drive

To the campus community,

August 15, 2022

August 10, 2022

To our campus community,

As we begin the academic year, we want to provide you with an update on our network and Wi-Fi. We are thrilled that, as of July 1, we are now fully funded to continue this critical work. However, we are playing catch-up after years of underfunding. While the work to fully optimize our network will take time, we want to make the return to campus as smooth as possible. To help in this effort, we have increased our support for the fall.

If you have network or Wi-Fi issues at the start of the semester:

August 8, 2022

Hello One IT Community,

UC Tech 2022 starts one week from today. As you finalize your plans, take note of important information and top tips. 

Venue Maps & Transportation

Check out various ways to arrive at Price Center, the home base of UC Tech 2022:

https://uctech.ucsd.edu/travel/transport.html 

August 1, 2022

UC Tech 2022 is right around the corner! Registration for the in-person conference at UC San Diego is sold-out, but registration for the virtual conference is still open! Register now!

To staff and faculty who use Adobe Acrobat or other Adobe software

In order to best support instruction and the daily work of our campus community, Berkeley IT is assessing Adobe software usage. Starting today, Aug. 1, 2022, anyone who uses Adobe software will need to request a new license, valid for one year. On Aug. 14, 2022, access will end for all previous licenses. 

July 26, 2022

Hello One IT Community!

Do you like baseball? Do you want to experience the best chicken fingers on the planet?* Or do you just want to get outside and have some fun with your fellow One IT colleagues? Well, good news: Thursday, Sept. 8, is Cal Night at the Oakland A’s game, and we’d love to see you there.

July 21, 2022

IT Colleagues and Campus Partners, 

As we prepare to ramp up technical support for instruction at the beginning of fall semester, we are implementing our customary IT change freeze on production changes for UC Berkeley systems. This freeze enables us to provide optimal IT service and systems performance for our campus and minimize potential disruptions during this peak period of activity when our services are in greater demand.

July 20, 2022

One IT colleagues,

Starting July 25, 2022, several enhancements will be made to the UC Berkeley Zoom Service. We hope these new features will improve your overall Zoom experience:

July 15, 2022

One IT colleagues,

Thank you to everyone who attended yesterday’s One IT Celebration Picnic. Over 200 staff members and retirees came out to celebrate, and I can’t begin to describe how amazing it felt to see everyone in-person after spending so much time apart these past few years! This picnic was a big “thank you” for everyone’s hard work and dedication as we’ve stayed flexible and agile to support campus through the pandemic. 

July 14, 2022

Hello One IT community,

Starting Aug. 1, 2022, anyone who wishes to use Adobe Creative Cloud will need to request a new license, valid for one year. On Aug. 14, 2022, the access period will end for all licenses that were generated before Aug. 1, 2022. In order to best support instruction and the daily work of our campus community, Berkeley IT is assessing Adobe software usage to better understand the demand for Adobe Creative Cloud.

What is changing?