I volunteered at the second annual Student Tech Experience Event for Fall 2024, hosted by Campus IT Experience (CITE) on Sept. 25, 2024. The aim? To raise awareness of technology offerings to students, and to gather students’ feedback about their technology needs.
The event was held on a cloudy Wednesday morning in Dwinelle Plaza. I volunteered along with the CITE team, Berkeley IT, Student Affairs IT, the Information Security Office (ISO), Student Tech Services, Research, Teaching, and Learning (RTL), Student Leadership Program, and Campus Applications & Data (CAD). There were many wheels to spin, surveys to answer, and freebies to win! Long lines wrapped around Dwinelle Plaza for a chance of free Cal merch, cookies, and a random drawing entry for an iPad. This effort to raise student awareness about campus resources, and get feedback, proved incredibly successful. The Student Technology Experience Survey received 813 responses in 2024, a 44% increase from last year’s survey. The student feedback was incredibly helpful and provided insight into how the on-campus tech experience can be improved for students. In taking the survey, I was surprised to learn of some campus resources for the first time - despite being a student since 2022. As a student myself, I appreciate the care, consideration, and hard work of the Berkeley IT community to make our college experience all the more enjoyable!
Keep reading to learn more about campus tech resources available to UC Berkeley undergraduate, graduate, and professional students.
Student Technology Services offers paid and accessible on-campus mobile print stations in Eshleman Hall, MLK Student Union, Sproul Hall, and the Goldman School of Public Policy, campus residence halls, and International House.
The printers can be serviceable from your mobile device, making it easily accessible for students.
Part of Student Tech Services (STS), the Student Helpdesk provides on-campus tech support to undergraduate, graduate, and professional students.
Because the service is funded by the Instructional Resilience and Enhancement Fee (IREF), tech support is provided to students for no additional fee!
Eduroam is UC Berkeley’s on-campus Wi-Fi service available in almost all buildings. It is secure, authenticated, and requires a key/password to access.
Berkeley-IoT (Internet of Things) provides encrypted Wi-Fi to devices that Eduroam doesn’t support.
Berkeley-Visitor provides Wi-Fi (unencrypted) to short-term visitors for 12 hours.
Student Technology Equity Program (STEP)
The STEP program is a need-based technology hardware lending program for undergraduate, graduate, and professional school students at UC Berkeley.
Students can request to borrow laptops, iClicker remotes, mobile hotspots, drawing tablets, headphones, keyboards, microphones, graphing calculators, and more)!
Adobe Creative Cloud / Office 365
Software @ Berkeley provides software licensing and distribution for UC Berkeley staff, faculty, and students.
Registered students, staff, faculty, and certain affiliates are eligible to access licensing for Adobe Creative Cloud and Office 365.
Available for students, staff, and faculty, LastPass is a password management tool that secures passwords in an online vault.
LastPass Premium grants unlimited device access, emergency access, and secure password sharing.
