IT Change Freeze: Aug. 8-15 and Aug. 18-29

August 1, 2025

IT Colleagues and Campus Partners,

As we prepare to ramp up technical support for instruction during the summer sessions' final exam period and the beginning of the fall semester, we are implementing our customary IT change freezes on production changes for UC Berkeley systems. These freezes enable us to provide optimal IT service and systems performance for our campus and minimize potential disruptions during peak periods of academic activity when our services are in greater demand.

Change Freeze Dates

The end-of-summer 2025 change freeze begins on Friday, Aug. 8, and ends on Friday, Aug. 15. The Fall 2025 change freeze starts Monday, Aug. 18, and ends on Friday, Aug. 29.

Affected Systems*

The following systems or applications are included in the freeze because they support students directly, integrate with student systems, or are used by faculty and staff who support students:

Application & Business Systems Management

Data and Platforms Services supporting the listed systems


Integration Services (IS)

  • API Central

  • iHub

Student Affairs IT (SAIT)

  • Cal1Card

  • Course Approval

  • Career Center

  • Housing / Dining

Student Information Systems (SIS)

  • CalCentral 

  • Campus Solutions

  • GT eForms

  • HigherOne / CashNet

  • Schedule Planner

  • Series25 / 25Live 

  • Slate

Communication & Collaboration

Email & Collaboration Services 

  • Adobe

  • Box

  • Google Workspace (Gmail, Calendar, Chat, Docs, Sheets & Slides, Drive, Groups, Google Meet)

  • Imagine Document Management & Workflow (previously ImageNow)

  • MS Office

  • Zoom

Telephony services 

  • Campus & Emergency phones

Information Security

Identity & Access Management (CalNet)

  • CalGroups

  • CalNet 2-Step Verification

  • CalNet ID

  • Grouper

  • Single Sign On 

Secure Computing 

  • Endpoint Detection and Response (EDR)

Security Policy & Compliance

  • Socreg

  • DHCP Registration

Infrastructure

Data Center Services

  • Data Center Colocation Services supporting the listed systems

Network & Connectivity Management

  • All Campus and Residential Hall Networks (Campus and Visitor Wi-FI, Wired connectivity, DNS, DHCP, and IP Addressing, Load Balancer)

  • Campus Firewall services (bSecure Data Center, Departmental and Shared Firewalls)

  • VPN infrastructure (Remote access VPN, Site-to-Site VPN)

Teaching & Learning

Academic Technology & Support

  • Classroom Technology

Assessment Systems & Learning  Analytics

  • BOA (Berkeley Online Advising)

  • Course Evaluations

  • SuiteC (retiring in 2026)

Learning Management

  • Ally

  • bCourses

  • eLearning / UC Learning

  • Gradescope

  • Turnitin

Lecture Capture

  • Course Capture

  • Kaltura

*Important: Other production environments that impact student systems may be added to this list, as needed.

IT Change Freeze Exception Process

Any changes to these systems during this time should be avoided. If an urgent situation arises that requires a change to the above systems during the Change Freezes, IT service owners must request a formal exception. A formal exception is initiated by emailing one of these members of the IT Change Advisory Board (CAB) before submitting your change ticket:

Please note that any disruption to these supportive academic systems during the Change Freezes will result in a major incident and require additional follow-up once all systems have been restored. Thank you for helping us ensure we provide the best IT services to students and the campus community as we start the academic year.

Kind regards,

Tracy Shinn
Associate Vice Chancellor for IT and Chief Information Officer