To our campus community,
At approximately midnight on Oct. 20, we began receiving reports of people experiencing issues accessing BearBuy and bCourses. These issues resulted from a global outage with Amazon Web Services (AWS), the cloud provider used for many campus services. Several commercial services were also impacted, as you may have seen reported in the news.
Amazon has restored most services, and both bCourses and BearBuy are back online; however, we are aware that some functionality may still be degraded.
We will continue to share updates on the System Status page. If you need technical assistance, please contact us
Thank you for your patience as we continue to monitor the situation. We apologize for the inconvenience.
Tracy Shinn
Associate Vice Chancellor for IT and Chief Information Officer
Dave Browne
Executive IT Director of Campus IT Infrastructure
This message was sent to all students, faculty, and staff campus-wide. If you are a manager supervising UC Berkeley employees without email access, please circulate this information to all.