Zoom has released updates to its desktop and mobile apps that address several issues that some people may have experienced lately, including slow or dropped connections. There are also a number of new and enhanced features for meetings, webinars, and chat.
We recommend that everyone at UC Berkeley upgrade their mobile and desktop apps to this latest version to improve and enhance their Zoom meeting and webinar experiences.
Keeping your Zoom client updated
In general, it is a good practice to keep your Zoom client up-to-date in order to take advantage of the latest features, security enhancements, and bug fixes. Upgrading Zoom now (to version 5.8.0) will help you avoid any interruptions to functionality when Zoom implements a new, rolling 9-month release window on Nov. 1, 2021. Under this policy, Zoom will prompt you to update your software if it is more than 9 months older than the latest release. For example, if Zoom releases an update to your desktop app in Oct. 2021, and you are using a version that was released before Feb. 2021, you will be prompted to update to a more recent version in order to continue accessing the full functionality of your Zoom software.
Instructions to download new version updates are available through:
Zoom website: Upgrading Zoom to the latest version
Berkeley KB article: How do I update to the latest version of Zoom?
Note: If you are on a managed machine with Berkeley Desktop you can also use BigFix (Windows) or Self-Service (Mac) to update your Zoom instance.
Contact the IT Client Services help desk at email@example.com or your departmental IT staff if you need assistance.