Campuswide IT Recovery Implementation

Goals & Benefits to Campus

A fundamental principle of IT recovery at UC Berkeley is to guide campus departments and units to have appropriate resources in place to recover institutional information and IT resources in the event of an unavoidable or unforeseen disaster, whether natural or human-made.


Get Involved

An IS-12 policy course is available in UC Learning Center, search for "IS-12" to find the course.

IS-12 Policy implementation will occur iteratively over time. During the initial implementation stage, units will assign a Unit IT Recovery Lead to complete an inventory, via a survey,  of IT systems owned or managed by the unit.  Characteristics of the systems will be collected and evaluated to determine next steps for each application. The kind of information being collected describes the system’s purpose and users, criticality to the unit and information about the application’s state of readiness in case of a disaster. You can access the survey here:

  • Individual Application survey link. Please use this link if you are filling out the survey for one or two IT services or applications.

  • Multiple Applications survey sheet. Please use this link if you are filling out the survey for several IT services or applications to avoid survey fatigue. The columns in red are mandatory.

In the next phase of the project, users will begin using UC Ready to review existing Disaster Recovery plans migrated from Castellan/BC Catalyst. All DR plans and assets in Castellan are being migrated to UC Ready. UC Ready is a UCOP managed Business Continuity tool where users will maintain existing or create new Disaster Recovery plans. Castellan will be retired. You can find instructions on how to use UC Ready here: UC Ready ITDR End User guide for Unit IT Recovery Leads-UITRLs 

There will be ongoing operational efforts, since the policy requires an annual inventory and annual testing and validation of Disaster Recovery plans. The survey information and DR plans will help campus stakeholders understand and manage compliance with the IT Recovery Policy, document IT Recovery and Communication Plans, and ensure that appropriate resources are available to recover critical IT systems and data in the event of a disaster. 


Measures of Success

  • Onboarding of bIT units in phase 1 pilot.

  • Onboarding of phase 2 pilot units (Haas and Facilities).  

  • Prioritization strategy for engaging with units formalized; Periodic review process defined and scheduled for pilot units.    

  • Processes for unit onboarding and status tracking have been operationalized.    

  • Program for ongoing engagement of recovery leads is in place.    


Progress

Milestones & Timeline

Also see IS-12 Policy Visual Board

By July 2022 Berkeley IT (bIT) Pilot. Rollout of IS-12 policy at campus units. Send out the Survey to campus units. Migrate DR plans for Pilot units. From July 2022 to June 2023 Onboarding Campus Units in UC Ready or other UC-approved repository tool. Upd


Detailed Timeline

Date
Milestone
Benefit to Campus

By July 2022

  • Berkeley IT (bIT) Pilot.

  • Rollout of IS-12 policy at campus units.

  • Send out the Survey to campus units.

  • Migrate DR plans for Pilot units.

6/30/2022

Complete policy rollout to units in Phase 1 and 2

Departments and units involved in Phase 1 and 2 understand the policy and how it relates to them.

July 2022 to June 2023

  • Onboarding Campus Units in UC Ready or other. UC-approved repository tool.

  • Update and Approve unit ITDR plans in UC Ready.

6/30/2023

Complete campus-wide policy rollout in Phase 3

The new  IT Recovery Roles and Responsibilities Policy is is understood campus-wide in order to be prepared for unforeseen disasters toward business continuity.

July 2023 onward

  • Ongoing Policy compliance which includes annual review, approval.

  • Perform IT Recovery testing for RL4 and RL5.

6/30/2024

Ongoing compliance and iterative improvement

Periodic review of the policy allows for updates to be made iteratively toward continuous improvement.

Team Members

Allison Henry, CISO and Executive Sponser

Dave Browne, Executive Director of Campus IT Infrastructure and Executive Sponser 

Mira Roseman, Project Manager

Amit Singh, IS-12 Policy Technical Lead 

Contact

Send questions about this project to itdrhelp@berkeley.edu.