News

November 14, 2018

One IT Colleagues,

November, a month in which we practice gratitude, continues to bring a flurry of activity as we prepare to update the Reimagining IT Strategic Plan for release in early 2019. We are grateful for all your continued support, engagement, and dedication with ReIT.

October 31, 2018

Dear IST Colleagues--

October 22, 2018

October 17, 2018

One IT Colleagues,

As we move into fall we reflect on recent productive changes the campus has gone through, progress the One IT community has made implementing the ReIT Strategic Plan, and the work ahead of us as we near the end of 2018. This month’s digest shares some major milestones on tactics, the development of the Diversity and Inclusion strategy, and a great way for you to share successes about your project.

October 15, 2018

Dear IST Colleagues--

There have been some new developments on the IST move front since our last update that we want to share with you. Because of the concerns we’ve heard from you about the density of the original floor plan, we are modeling different options, which would include keeping some teams at Banway and the 3rd floor of Warren to make the 2850 space less crowded.

ITSM Tiger Team graphicThe ITSM Program has been working on multiple strands of work over the last year: Incident Management, Major Incident Management, Knowledge Management, Service Request Fulfillment, Change Management, and developing an underlying data model to support these processes.

October 9, 2018

mobile phone graphicDear One IT community,

October 8, 2018

October 4, 2018

October 3, 2018

UC IT Blog

Every new cyber-attack or scam seems to be accompanied by a barrage of cybersecurity tips, pointers, dos and don’ts that we’re expected to follow to keep ourselves and our families safe and secure. While sometimes specific tips and awareness messages are important, it’s easy to get overwhelmed and tune it all out.

September 25, 2018

To our campus community,

We are implementing some necessary updates to our Wi-Fi network that will require some action on your part. On Oct. 2, 2018 at 7 a.m., the Airbears2 and eduroam wireless networks will be updated with a new certificate. After this update is complete, devices attempting to connect to either wireless network will be presented with a message similar to one of the three examples shown below (message will vary based on the device and operating system you are using):

September 24, 2018

September 19, 2018

One IT Colleagues,

We are off to an exciting fall semester with lots of activity on the ReIT front. Thank you for your participation at our Open Seminar yesterday. We will provide a summary of the seminar and materials in this month’s digest along with several other updates and coming events.

September 17, 2018

September 13, 2018

September 12, 2018

September 11, 2018

September 10, 2018

IT Colleagues,

In the spirit of continuous improvement, we are introducing a new dashboard where you can see, at-a-glance, the status of the various Berkeley IT systems: from Wi-Fi to Cal Central, bCourses to BFS (Berkeley Financial System) and beyond.

Enhancements for the new system status page include an interactive, user-friendly dashboard making it more visually appealing and easier to read. The page was designed with our campus community in mind and color-coded to quickly scan:

September 6, 2018

September 5, 2018