To our One IT community,
Due to the planned strike for UPTE on Feb. 26-28, IT Client Services (ITCS) anticipates reduced staffing levels, impacting our ability to provide technical support to faculty and staff. Our ITCS team consists of primarily represented staff under the UPTE Technical Unit - TX. Expect delays from the IT Service Desk, procurement, provisioning, and desktop support. We will prioritize urgent issues and respond as quickly as possible, but service levels will be impacted as follows: