News

To our One IT community,

Due to the planned strike for UPTE on Feb. 26-28, IT Client Services (ITCS) anticipates reduced staffing levels, impacting our ability to provide technical support to faculty and staff. Our ITCS team consists of primarily represented staff under the UPTE Technical Unit - TX. Expect delays from the IT Service Desk, procurement, provisioning, and desktop support. We will prioritize urgent issues and respond as quickly as possible, but service levels will be impacted as follows: 

Dear One IT Community,

It’s been a pleasure working with you all over the past two years on developing our student employment and leadership development opportunities. Together we’ve fostered greater engagement with our IT student workforce, facilitated supportive pathways into IT, increased the visibility and recognition of our student teams, and created more support structures for supervisors of students.

In our final report, you will find: 

• Summary of the program’s impact.

Referencing the higher education treatise by Clark Kerr – “The Uses of the University” – Gerald Chan proposed several modern-day updates to the 1963 classic during a recent lecture at UC Berkeley.

Colleagues, 

We are excited to share some upcoming cybersecurity safeguards for our campus. UC Berkeley’s reputation for excellence in research and academic integrity depends on the reliability and security of our data. By committing to cybersecurity best practices, each of us helps to protect groundbreaking research, preserve student privacy, and maintain the integrity and availability of our academic and administrative services. 

To our campus community,

As we enter the winter break, please be advised that the holidays are prime time for phishing and other cyber attacks. To help protect the campus community, Berkeley IT is strengthening our phishing filters. Please be alert to phishes that slip through our net and don’t take the bait!

Visit our phish tank for examples of known attacks, and report suspicious emails by:

I volunteered at the second annual Student Tech Experience Event for Fall 2024, hosted by Campus IT Experience (CITE) on Sept. 25, 2024. The aim? To raise awareness of technology offerings to students, and to gather students’ feedback about their technology needs.

On October 28, 2024, the University of California honored six individuals and eleven teams from various UC entities with the 2024 UC Tech Awards at the UC Tech Conference, hosted by UC Davis and UC Davis Health.

One IT Colleagues,

I’m delighted to share that our Berkeley IT Short-Term Strategy is now live on our technology website! The following five priorities are already being used to help guide planning and proposals to governance this fall for the new current year and fiscal 2026 initiatives:

Brian Xi, B.A. ‘24, became interested in public interest technology during his first data science course. His professor used the 1854 cholera outbreak in London to teach about causation, showing how a physician proved water supply differences explained varying death rates. That discovery saved lives.

Growing up as the only hearing child in an all-Deaf family — a circumstance he says is rarer than being struck by lightning twice — Thibault Duchemin was always translating. From phone calls to doctor’s appointments, he often served as the de facto bridge between his parents and sister and the hearing world. That’s something he says a lot of CODAs (children of deaf adults) end up doing, since live interpreters can be prohibitively expensive. 

This fake email was sent to a number of teaching faculty members, alerting them falsely that they were exposed to a student in class with Covid.

What makes this a phishing message?

This targeted phishing scam pretending to be a UC WarnMe Health alert.

This targeted phishing scam uses urgency and fear to cause the recipients to act, the text is also very well done and the non-UCB link is obscured.

Tips if Something Seems Off:

UC Berkeley Help Desks will NEVER initiate contact directly via text to personal cell phone numbers.

Many IT facilities and services will be closed or operating on modified schedules during the winter holidays and curtailment from Monday, Dec. 23, 2024, through Friday, Jan. 3, 2025. Most offices will be closed and services will not be available unless otherwise noted below. 

Colleagues,

One IT employs 300-350 student staff that deliver 140,000 hours of work annually! Because of this, supervisors of students have the unique opportunity to ensure their students are performing their job duties while also fostering an environment of professional growth, constant learning, and mentorship. Patricia Juárez and Kimberley Pascual of Berkeley IT Productivity and Collaboration have created an exemplary supervisor/student relationship highlighting the importance of open communication and mutual understanding, leading to excellent results.

A web application security testing course created by the UC Berkeley Information Security team, in partnership with the School of Information’s Master of Information and Cybersecurity Program, is receiving industry awards and acknowledgment.

Dear One IT Community,

I’m excited to share some updates with you on what’s been happening with the One IT Student Leadership Program this year and with student employment at large on our campus.