Application Support

UC Berkeley students, faculty, and staff have several options for getting help with installing, using, or troubleshooting various application. Find the application you want assistance with and contact the service provider listed in the table below.

Which application do you need help with?

IT Client Services

Student Affairs IT (SAIT)

Applications supported

We provide faculty and staff with assistance in troubleshooting the following campus business applications:

  • Adobe Creative Suite;
  • BearBuy;
  • Berkeley Financial System (BFS);
  • Box;
  • Cal Answers;
  • CalPlanning;
  • CalTime;
  • Google Apps (bCal, bMail, bDrive;
  • MS Office.

Students and staff can get assistance with the following applications:

  • Cal1Card (University ID Card);
  • Cal Dining Point of Sale System (CSGOLD);
  • Class Pass;
  • Course Management System (CMS);
  • Event Management System (EMS);
  • Osnium (Path to Care Case Management System;
  • StarRez Housing Assignment System;
  • Work-Study Management System.
Eligibility Staff, Faculty

Students, Staff

Contact the service provider IT Client Services
Website | Submit a Ticket

Student Affairs IT (SAIT)
Website | Email

Service details

Quick Links

home buttonreport a security threat buttoncheck system status buttonsearch the knowledge base button


  • Support hours: 
    Monday - Friday, 8 a.m. - 5 p.m. except University holidays.


  • Faculty
  • Staff
  • Students