Infrastructure Services & Telecommunications

Meet Our Team

photo of David BrowneDave Browne

Director, IST-Infrastructure Services & Telecommunications

 View our org chart

What We Do

We provide core infrastructure technology services to the campus, a common, reliable, standards-based technical environment, and cyber-infrastructure for research and education. Infrastructure services include:

  • Data Center Colocation - providing campus customers a secure location and network connectivity for housing mission-critical servers. 
  • Endpoint Operations and Services (EOS) - is your one-stop shop for endpoint devices. Our team manages the campus standard Berkeley Desktop, endpoint security patching and configuration (BigFix/JAMF), printer management and configuration, self service for Windows and macOS, and consulting on how to best utilize our services.
  • Enterprise Storage and Backup solutions - offering two data storage options depending on what type of access is needed: Storage Area Network (SAN) and Network Attached Storage (NAS). 
  • IT Business Continuity - consultation and planning to deliver IT resiliency, business continuity solutions and services for campus applications administered by IST, both locally and at UC Berkeley’s fail-over site, the San Diego Supercomputer Center (SDSC). 

Infrastructure Services Org Chart

Our Telecommunications team designs, installs, and operates the campus voice and data network systems including wired data ports, Wi-Fi, desk phones, and cellular service. The group determines standards and best practices for telephony and network infrastructure development, promotes compatible standards, and best practices across campus IT infrastructure groups. Telecom services include: 

Telecom Org Chart

View IT Service Catalog