Server System Administration (Linux)

The UNIX team offers managed systems administration for Berkeley IT-hosted Linux servers located in the UC Berkeley and San Diego Super Computing Center data centers. This service is offered at a Standard (business hours) or Extended (24x7) level.

Comparison of Features for Each Support Level

Cost (monthly) $138.00 $232.00
OS Level Monitoring Included Included
Custom Application Level Monitoring Available Available
Automated OS Level Patching Included Included
Custom OS Patching Schedule N/A Available
Security Management & Initial Firewall Configuration Included Included
Custom Firewall Configuration Available Available

Service Request Support Hours

M-F, 8-5 M-F, 8-5

Scheduled Off-Hours Service Request Work

(Available with 2 business days lead time. Subject to SA availability and T&M charges.)

N/A Available
Incident Support Hours M-F, 8-5 24x7
SA Consultation on Recharge Basis $147.00/hour $147.00/hour

Included = Included as part of SA package
Available = Subject to SA availability and T&M charges
N/A = Not an option in SA package

Service details

Quick Links

home buttonreport a security threat buttoncheck system status buttonsearch the knowledge base button


  • Phone: 
    (510) 664-9000 option 1, 1
  • Support hours: 
    Monday-Friday, 8 a.m.-5 p.m. except University holidays. If you are experiencing an outage, please call the Service Desk after submitting a ticket and ask them to page the Unix on-call.


  • Faculty
  • Staff