Email, Calendar and Collaboration

Email, Calendar & Collaboration icon

Centrally managed email, calendar, productivity, and collaboration tools support project management, workgroup communication, and audio/video conferencing.

bCourses Projects

bCourses Project Sites is a collaborative workspace that is geared towards instructors, support staff, and students already familiar with bCourses. It is best used for instructional planning and training purposes, and offers collaborative tools such as wikis and discussion forums, and the ability to add external tools to enhance productivity and online interaction between site members.

Key Features

Well-suited for instruction- and training-related projects. Simple file library and easy-to-use communication tools. Instructors and staff can create a bCourses Project site...
Research Teaching and Learning (RTL) - Digital Learning Services (DLS)

Build a Website

UC Berkeley students, faculty, and staff have a few options for building websites, including both campus-supported and self-service, DIY offerings. The table below can help you decide which option may work best for your needs.

Questions to Consider Do you have web development experience, or can you afford to hire someone who does? If yes, the DIY Wordpress or DreamWeaver templates should meet your needs. If not, explore what Open Berkeley or Google Sites offer. Will your website need to be hosted as a top level domain, e.g...
See table for service provider information.

CalCentral

CalCentral simplifies and unifies the online experience for students, faculty, and staff at UC Berkeley. Whether you are a student enrolling in classes, an instructor checking your class roster, or an advisor assisting a student, CalCentral delivers information from multiple campus systems to a personalized, mobile-friendly dashboard.

Resources

Login to CalCentral I'm a new undergraduate student. How do I get started?...
Student Information Systems

CalShare (SharePoint Online)

CalShare (SharePoint Online) is a cloud-based service used for storing, organizing, sharing, and accessing information. Sites can be easily set up to share documents, images, lists, and conduct discussions.

Key Features of the Service

Large set of tools and capabilities to address complex business needs and management of large, long term projects Site dashboards Integration with Microsoft Office Office Web Apps for online editing...
Information Services and Technology (IST) - Architecture, Platform and Integration

Confluence Wiki

Confluence is a full-featured wiki available to campus software development teams or technical solution providers and their partners to facilitate collaboration among team members. Confluence provides a single place to store and manage project artifacts, share knowledge, or define services. Enterprise Integration Services (EIS) has licensed Confluence from Atlassian and offers it as part of the UCB Development Tools and Services.
Information Services and Technology (IST) - Architecture, Platform and Integration (Jira/Confluence Team)

Document Management

UC Berkeley students, faculty, and staff have several options for managing and storing documents as well as for applying business process workflow to their documents. The table below can help you decide which option may work best for your needs.

Questions to Consider Do your documents contain sensitive information (e.g. identifiable student or staff information)? If so, be sure to choose an option that has a data security level of P4...
See table for service provider information.

Email and Calendaring

UC Berkeley faculty, staff, students, and certain affiliates are eligible for @ Berkeley accounts through G Suite for Education, which provides integrated email and calendaring services. Mailing Lists, Departmental Domain and On-Premise Email Services are also available for eligible accounts. The table below provides a comprehensive list of the available options.

Which email or calendaring tool do you need help with? Options

Description...

Information Services and Technology (IST) - Productivity and Collaboration Services

eSignatures at Berkeley

The eSignature service at UC Berkeley enables campus to reap the time and cost saving benefits of using electronic signatures via an electronic process instead of collecting "wet signatures" using a paper process. The service platform is DocuSign, a cloud hosted service that is approved by campus and the state of California to process legally binding signatures. Individual users may only use DocuSign via their Department or Region's account. If your...
Information Services and Technology (IST) - Enterprise Applications

File Storage & Collaboration

UC Berkeley students, faculty, and staff have several campus-supported options for file storage and collaboration needs. The information below can help you decide which option may work best for your needs.

Questions to Consider Do you plan on storing sensitive information (e.g. identifiable student or staff information)? Be sure to choose an option that has a data security level of P4 such as CalShare. You should also consult...
See table for service provider information.

Google Sites

Google Sites allows you to create a simple personal website, wiki, or project site without any prior programming or design skills. With an intuitive drag and drop interface, you can work alone or collaborate with others to build your website in a short amount of time. Sites is fully integrated with Google Drive, and can be created from the Sites homepage or within Drive.

Resources Go to Google Sites...
Information Services and Technology (IST) - Architecture, Platform and Integration

Qualtrics

Qualtrics is a powerful, full-featured web-based platform for creating, sharing, and conducting online surveys. Berkeley provides access to all basic features of this software to all campus members. For surveys that need to collect sensitive or protected information above protection level P2, please fill out our account request form.

Access

To get started with...

Information Services and Technology (IST) - Architecture, Platform and Integration

Remote Support Tools

The ability to offer remote technical support to campus customers is a critical component of any help desk team. Having tech teams be able to see and control devices of their customers remotely is at the core of being able to troubleshoot and ultimately help rectify technical issues as they arise. Remote support empowers help desks, service desks, or local IT staff to support Windows and Macs to better serve their staff, faculty, or student customers. Below is a comparision of the three most widely used remote support tools available on campus.

Remote Support Tool Comparison Which...
See table for service provider information.

Surveys & Online Forms

Whether you need an online survey, a registration form for an event, or other activities, you have a few campus options to choose from: Google Forms or Qualtrics.

Options Google Forms Qualtrics Features Forms can be built to require CalNet authentication or not. This is the most accessible option and great for forms and surveys that do not require much step logic or higher functionality....
See table for service provider information.

Video Conferencing

Video conferencing has been a critical tool used for teaching, learning, and working remotely during the global pandemic and will continue to be an important resource going forward. Our primary video conferencing options on campus include Google Hangouts Meet and Zoom, view the comparison table below to see which option is best for you. Does your department need help ordering audio visual equipment? Get equipment recommendations and guidance here.

Whichever option you choose, here are some...

See table for service provider information.