Consulting and Development

Consulting & Development icon

From offering advice on the purchase of computers and computer-related products to device support, to working with experts to understand the best ways to use the technology, teams are available to help answer questions and provide guidance to help you make the most of campus IT. 

bCloud: Private & Public Cloud Services

Whether you need a fully managed on-premise private cloud environment, or assistance in using one of the big three public cloud service providers, we can help you get the computing power you need.

Private Cloud Service (On-Premise)

We offer private cloud computing, using servers hosted in the UC Berkeley Data Center and UC San Diego Data Center, through our Cloud Computing Virtual Private Server service. This can be...

Berkeley IT | Campus IT Infrastructure | Data & Platform Services

Cal Viz: Tableau Enterprise Server

Tableau is a data visualization tool that allows campus analysts to dynamically connect to and integrate hundreds of types of data sources ranging from an Excel spreadsheet, to an on-premise or cloud database, to an unstructured web server log file, to a student data API. Tableau is already speeding up data delivery and allowing campus departments to tell compelling stories using the latest data visualizations.

This service is now available in response to proliferating campus demand for self-service tools to access, integrate, explore and visualize data. Berkeley IT partnered with...

Berkeley | Campus Applications and Data | Data Solutions

Communications Infrastructure Design & Build

The Communications Infrastructure Design & Build (CIDB) is responsible for the design and installation of the physical-layer (telecommunications rooms, pathways, and cabling) for the campus in support of voice and data services. We help campus customers navigate complex changes to their existing systems as well as moves between locations. We also manage the day-to-day installation of voice and data cabling to the station jack.

Before You Start Your Telecommunications Project Contact CIDB - Project managers, contractors, and design consultants should contact the...
Berkeley IT | Campus IT Infrastructure | Network & Data Center Services

Database Administration Services

The Database Administration (DBA) team offers complete packages of hardware, database software, database administration, and system administration in support of your data(base) needs. We have developed our database service packages to:

Reduce the burden of database administration work for developers. Keep costs low for the campus by sharing resources. Provide security within a supported environment maintained by a team of professional DBAs. Services Oracle Service: Standard, Extended...
Berkeley IT | Campus IT Infrastructure | Data & Platform Services

Device Services, Support, and Troubleshooting

For faculty, staff, and student employees needing assistance with a support-eligible University-owned device, productivity software suites, and general IT consultation services. Students can get technical support from the Student Tech Services Helpdesk.

Services

IT Client Services provides a variety of device support services, including:

Computer setup with the Berkeley Desktop

Printer configuration and connections...

Berkeley IT | Campus IT Experience | IT Client Services

File Storage & Collaboration

UC Berkeley students, faculty, and staff have several campus-supported options for file storage and collaboration needs. The information below can help you decide which option may work best for your needs.

Questions to Consider Do you plan on storing sensitive information (e.g. identifiable student or staff information)? Be sure to choose an option that has a data security level of P4 such as CalShare. You should also consult...
See table for service provider information.

Gartner Campus Access

The Gartner Campus Access program provides faculty, researchers, students, and staff free, unlimited, 24/7 access to the authoritative Gartner research library which helps translate complex IT issues into comprehensive advice and meaningful analysis. Gartner is the global leader in providing accurate and current research for the IT industry. We have set up a portal where you can log in with your existing credentials and gain access to current research, analytics and insights that are accurate, impartial, and consistent.

Get Started

Use your existing CalNet login...

Berkeley IT | Strategy & Partnerships | University Chief Technology Officer

General IT Consulting

IT Client Services provides general IT-related consulting for certain departments on campus. These services include:

Project planning for desktop migrations; Consulting with users on best practices on desktop support and making recommendations for infrastructure services; Coordinating with appropriate IT Service provider (e.g. networking, security, telecom, etc.).
Berkeley IT | Campus IT Experience | IT Client Services

iHub (Integration Infrastructure)

The iHub's architecture centralizes common, cross-cutting functions and allows you to concentrate on supporting specific business concerns.

iHub is an Integration Platform as a Service (IPaaS) customized to fit Berkeley's particular and varied needs and centrally funded to promote the evolution of campus IT to a more agile, secure, service-based digital environment.

We run service containers based on Spring Boot...

Berkeley IT | Campus Applications & Data

Information Security Support

The Information Security Office is available for consultation on various issues related to information security: educating the campus community about privacy and security policies, practicing cyber self-defense, using available security tools, being alert to potential danger signs, reporting unusual behaviors, and taking corrective action when necessary.

Learn more at security.berkeley.edu
Berkeley IT | Information Security Office (ISO)

Integration Competency Center

You want your system to work in harmony with all of campus IT. The Integration Competency Center provides the knowledge and skills needed to do that.

Our staff are the campus experts for analyzing, defining, developing, and operating solutions that integrate data for more secure, reliable, and streamlined services.

We explore all considerations involved in integration architecture, design, implementation, and operation—and understand their campus-wide implications. For projects...

Berkeley IT | Campus Applications & Data

IT Business Continuity

We deliver IT resiliency, business continuity solutions and services for campus applications administered by Berkeley IT, both locally and at UC Berkeley’s fail-over site, the San Diego Supercomputer Center (SDSC). Business continuity is defined as keeping the enterprise functional no matter where it is being executed, locally or remotely, and ensures that the enterprise functionality will be available to its customers and users at all times. There are three components to business continuity:

Resiliency – critical systems, infrastructure and business functions are...
Berkeley IT | Campus IT Infrastructure | Network & Data Center Services

Project Management

Faculty and staff have access to project management consulting services to help:

Manage IT projects using recommended campus methodologies. Maximize the benefits of project investments and minimize the risks. Manage and communicate the status of the projects in the Berkeley IT Service Portfolio.

Services are provided either free of charge or at the current recharge rate, depending upon the scope of the work.

Resources

Visit TPO Website...
Berkeley IT | Business Operations | Technology Program Office (TPO)

SaaS Consultation and Assistance

We deliver IT resiliency, business continuity solutions and services for campus applications administered by Berkeley IT, both locally and at UC Berkeley’s fail-over site, the San Diego Supercomputer Center (SDSC). Business continuity is defined as keeping the enterprise functional no matter where it is being executed, locally or remotely, and ensures that the enterprise functionality will be available to its customers and users at all times. There are three components to business continuity:

Resiliency – critical systems, infrastructure and business functions are...
Berkeley IT | Campus Applications and Data | Administrative Applications

Server System Administration (Linux)

The UNIX team offers managed systems administration for Berkeley IT-hosted Linux servers located in the UC Berkeley and San Diego Super Computing Center data centers. This service is offered at a Standard (business hours) or Extended (24x7) level.

Comparison of Features for Each Support Level

Features Standard Extended Cost (monthly) $138.00 $232.00 OS Level Monitoring Included Included Custom Application Level Monitoring Available Available Automated OS Level Patching Included Included Custom OS Patching Schedule N/A Available Security Management & Initial...
Berkeley IT | Campus IT Infrastructure | Data & Platform Services

Server System Administration (Windows)

The Windows Team offers administration options for servers located in the Data Center's of UC Berkeley and the San Diego Super Computing Center. There are two support levels offered: Standard and Extended.

Comparison of Features for Each Support Level

Features Standard Extended Cost (monthly) $138.00 $232.00 OS Level Monitoring Included Included Custom Application Level Monitoring Available Available Automated OS Level Patching Included Included Custom OS Patching Schedule N/A Available Security Management & Initial Firewall Configuration Included Included...
Berkeley IT | Campus IT Infrastructure | Data & Platform Services