Accounts and Access

Accounts & Access icon

Account, access, and authority systems and services protect UC Berkeley's information resources. Services in this category include Cal 1 Univeristy ID Card, CalNet ID, Remote Access VPN, and more.

Berkeley Mobile App

The UC Berkeley Mobile app is your go-to for navigating campus and tapping resources. We are continuing to make improvements to the app to support a safe return to campus for students, faculty, and staff. The initial update provides easy access to tools you need like the Daily Symptom Screener, COVID-19 testing options, and other information to help you navigate the physical campus safely. Think of it as the on-the-go companion to the campus coronavirus website

Information Services and Technology (IST) - Architecture, Platform and Integration

Cal 1 University ID Card

The Cal 1 Card is the official UC Berkeley campus photo ID card utilized by all students, faculty, and staff. Student Affairs IT (SAIT) supports the Cal 1 Card infrastructure that enables Standard Card Readers, Pharos Printing Services, Book Scanners, Microfiche Readers, access control devices for RSF and the residence halls, off-campus merchants through direct interfaces, and off-campus merchants through stand-alone card readers. SAIT also supports systems for attendance verification and tracking, including Security Monitor Readers in the residence halls, and employee time keeping readers.
Student Affairs Information Technologies (SAIT)

CalNet 2-Step Verification

CalNet 2-Step verification provides an important, additional layer of protection against the theft of your CalNet credentials. You have likely experienced 2-Step verification with accounts such as online banking. When logging in, after you enter your CalNet ID and password, you will be prompted for a second step using a verification device that you set up. The second step could just be a tap on your phone!

Information Security Office (ISO)

CalNet Accounts

Current students, faculty, and staff affiliated with the university are issued a CalNet ID. Your CalNet ID is your username used with your CalNet passphrase, to log into many web-based campus services. For most users, your CalNet ID matches the handle of your campus email address. Protect your passphrase as carefully as you would your other personal identification numbers, such as Social Security or credit card numbers, since your CalNet credentials are often used to access confidential information.

Information Security Office (ISO)

CalNet Active Directory (AD)

Joining the Campus’ Windows Active Directory Infrastructure gives a group the benefits of integration with many UC Berkeley systems while allowing it to retain considerable autonomy in its local domain.

IST Data & Platform Services manages the UC Berkeley Active Directory to address issues such as:

  • Location-independent access to resources; and
  • Microsoft Windows platform manageability and security.

Information Services and Technology (IST) - Data & Platform Services

CalNet Identity and Access Management

The CalNet Identity and Access Management team provides the campus with a centralized identity authentication and authorization system. Departments can use CalNet services to validate users to access applications, obtain authoritative information about users, and for public directory service and lookups.

Information Security Office (ISO)

Campus Remote Desktop Gateway

Utilizing Microsoft's Remote Desktop Gateway and DUO, this service allows CalNet ID–authenticated users to securely proxy their remote desktop connection to their RDP enabled workstation or server on the UC Berkeley network from outside of campus, as if they were on campus. Learn more about Campus Remote Desktop Gateway

Information Services and Technology (IST) - Data & Platform Services

Device Services, Support, and Troubleshooting

For faculty, staff, and student employees needing assistance with a support-eligible University-owned device, IT Client Services is here to help. Students can get technical support from the Student Tech Services Helpdesk.

Services

ITCS provides a variety of device support services, including:

IT Client Services

Remote Access VPN

The Remote Access VPN (Virtual Private Network) service allows CalNet ID–authenticated users to securely access the UC Berkeley network from outside of campus, as if they were on campus, and encrypts the information sent to the network. The VPN service allows authorized users a way to connect into the campus network in order to access resources generally unavailable to users not on the campus network.

Information Services and Technology (IST) - Infrastructure Services & Telecommunications, Telecom (Network Operations and Services)

Remote Support Tools

The ability to offer remote technical support to campus customers is a critical component of any help desk team. Having tech teams be able to see and control devices of their customers remotely is at the core of being able to troubleshoot and ultimately help rectify technical issues as they arise. Remote support empowers help desks, service desks, or local IT staff to support Windows and Macs to better serve their staff, faculty, or student customers. Below is a comparision of the three most widely used remote support tools available on campus.

See table for service provider information.

SARA (Enterprise System Access Request)

The System Access Request Application (SARA) allows faculty and staff to request access to several different campus enterprise systems including Berkeley Financial Systems (BFS), the Berkeley Integrated Budget and Staffing System (BIBS), BearBuy (Supply Chain Management), Campus Deposit System (CDS), Payroll, Travel and Entertainment, CalAnswers HR Reporting, and UCPath.

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IST - Administrative IT Solutions