One IT Strategic Plan

"UC Berkeley's IT professionals work together to provide the tools, data, and infrastructure the campus community needs to continue to grow as the world's greatest public research university."

Our Goals:

Goal 1

Goal 1: Support Engaged Thinkers and Global Citizens

Provide all students the essential tools and data they need to be engaged thinkers and global citizens.

goal 2

Goal 2: Develop research cyberinfrastructure for public good

Develop the research cyberinfrastructure Berkeley needs to address society’s great challenges and to share knowledge for the public good.

Goal 3

Goal 3: Create a diverse and inclusive community of IT professionals

Create a diverse and inclusive community of IT professionals who are trusted and strategic partners with the campus, alumni, and the public.

Goal 4

Goal 4: Sustain the IT foundation for campus

Sustain the IT foundation for campus faculty, staff, students, and alumni. Improve campus IT systems and infrastructure through innovation, sustainable funding, campus governance, and organizational evolution. Support all strategies.

Goal 1 Priority Initiatives:

Next-Generation Classroom Technology

Enrich the student experience and enhance future classroom instruction with improved A/V functionality, enhanced instructor usability, and flexibility for lecture-based and active learning environments that are responsive and support collaboration and interdisciplinary work. Lead: Research, Teaching, and Learning


Support Collaboration & Undergraduate Research on the DataHub

Support research and foster community around Berkeley’s JupyterHub instance (DataHub), research, and technology by launching a pilot program to explore the needed capabilities and resources. Enable instructors or group leads to build more engaging assignments, leverage new teaching methodologies, and allow students to work in shared computing environments (similar to Google Suite) by developing Real-time Collaboration (RTC) and shared accounts within DataHub. Lessons from the pilot will be incorporated before expanding the program more broadly. Lead: Computing, Data Science, and Society | Partner: Research, Teaching, and Learning


Enhance Printing Support for Students

Provide students with expanded access to printing by implementing self-service print kiosks across campus and maintaining services for student printing in the Library and the Law School. Co-Leads: Berkeley IT - Campus IT Experience (Student Affairs IT) and Library IT


Update Library Student Technology Services

Ensure continuity of technology services (computers, printers, scanners, microfilm machines, etc.) in all library locations and improve the user experience based on available services as space changes are implemented. Lead: Library IT

Goal 2 Priority Initiatives:

Improve Services for Researchers Working with Data

Establish a common framework and methodology to understand storage characteristics and assess risk to research data, which allows both campus and investigators to place a value on that data, and for “one conversation held multiple times” (rather than a series of disparate conversations). Ultimately this will enable us to develop a campus storage strategy. Lead: Research, Teaching, and Learning | Partners: Berkeley IT - Campus IT Experience; and Berkeley IT - Campus IT Infrastructure


Support Growth in Computation for Research

Develop ways to leverage common resources to enable researchers in the College of Engineering to effectively plan, procure, and access computational resources, including traditional High-Performance Clusters (HPC), GPU computing, and access to tools such as DataHub. This project will serve as a blueprint for overall campus goals in power planning, as well as the Data Center Evolution InitiativeLead: Engineering IT | Partners: Berkeley IT - Campus IT Infrastructure; Berkeley IT - Strategy & Partnerships; Computing, Data Science, and Society; and Research, Teaching, and Learning


Goal 3 Priority Initiatives:

Expand Digital Accessibility

The Digital Accessibility Program fosters inclusivity, ensures legal compliance, and enhances the digital experience for the campus community by pursuing work to meet WCAG Standards and accessibility policies; ensuring adherence to the Department of Justice consent decree obligations for publically available audio, video, and websites on the berkeley.edu domain and its subdomains; developing reporting; conducting training; and meeting auditor recommendations. Lead: Berkeley IT - Campus IT Experience |Partners: Berkeley Law IT; Letters & Science IT; Cal Performances; and University Development and Alumni Relations


Gender Recognition and Lived Name Policy

Ensure the ability to indicate one’s lived name and select from appropriately representative gender options — woman, man, and nonbinary — on university-issued documents and information systems, and create an efficient process for current employees and UC affiliates to retroactively amend their gender designations and lived names on university-issued documents, including eligible academic documents and in information systems. Lead: Berkeley IT - Campus Applications & Data | Partners: Berkeley IT - Campus IT Experience (Student Affairs IT); Berkeley IT - Information Security Office; Engineering IT; Summer Sessions, Study Abroad, Lifelong Learning, and Extension; and University Development and Alumni Relations


Berkeley IT Culture Champions

Advance Berkeley IT DEIB+ work forward by developing and implementing a program to create a team of advocates, co-conspirators, and interns that will learn the meaning and foundations of DEIB+, help create a curriculum and training specific to their unit, and implement skills and techniques to foster a diverse community where all are welcomed. Lead: Berkeley IT - People, Performance & Culture

Goal 4 Priority Initiatives:

Data Center Evolution*

Implement short and medium-term solutions to ensure Berkeley can accommodate growing research computing demands linked to interdisciplinary trends (such as the rise of data science and the explosion of computational work). Continue to attract and retain faculty researchers and mitigate concerns about the rapidly increasing cost of power and capacity constraints within the Earl Warren Hall Data Center. This project is critical to our ongoing work to support research on CampusCo-Leads: Berkeley IT - Campus IT Infrastructure and Berkeley IT - Strategy & Partnerships | Partners: Berkeley IT - Campus IT Infrastructure; Berkeley Law IT; Berkeley Public Health; Computing, Data Science and Society, Research, Teaching, and Learning (Research IT) 


Network User Experience Improvement

Support access to information, online learning, collaboration, administrative efficiency, innovation, research, and student engagement by continuing to modernize and improve the stability, usability, capability, and capacity of various network services, including Core and Building networking, Wi-Fi Infrastructure, Wi-Fi Device Connectivity, Campus Firewall, and Campus VPNLead: Berkeley IT - Campus IT Infrastructure | Partners: Berkeley IT - Campus Experience (Student Affairs IT); Research, Teaching, and Learning


Berkeley Desktop Improvements

Identify and implement improvements that maximize the adoption of Berkeley Desktop by enhancing endpoint user experience and security (Endpoint Security Detection & Response (EDR))*, and streamlining user support. Co-Leads: Berkeley IT - Campus IT Experience; Berkeley IT - Campus IT Infrastructure; and Berkeley IT - Information Security Office


Information Security Policy (IS-3) Implementation

Continue to integrate UC's Electronic Information Security Policy (IS-3) requirements and principles into Berkeley's existing information security program by increasing awareness of roles and responsibilities and implementing changes to IT systems and procedures across a broad set of campus units to protect sensitive data, comply with regulations, plus safeguard intellectual property and research integrity. Lead: Berkeley IT - Information Security Office | Partners: Berkeley IT - Campus IT Infrastructure; Berkeley Law IT; Berkeley Public Health; Computing, Data Science, and Society: I School; Environment, Health & Safety IT; Facilities Services IT; Haas Technology Solutions; Letters & Science IT; Library IT; Social Welfare; Summer Sessions, Study Abroad, Lifelong Learning, and Extension; University Development and Alumni Relations; Vice Chancellor Research Office


IT Recovery (IS-12)

Ensure campus departments and units have appropriate resources and plans in place to recover institutional information and IT resources in the event of an unavoidable or unforeseen disaster, whether natural or human-made. Lead: Berkeley IT - Campus IT Infrastructure | Partners: Berkeley Law IT; Berkeley IT - Campus Applications & Data; Computing, Data Science, and Society: I School; Environmental Health and Safety; Facilities Services IT; Optometry IT; School of Social Welfare; Summer Sessions, Study Abroad, Lifelong Learning, and Extension; University Development and Alumni Relations; Vice Chancellor Research Office


Medical Record System Implementation

Improve operational efficiencies, maintain compliance, decrease the costs of patient care, and securely share patient charts with other providers by moving to Epic electronic medical record system (EMR) instances at UC Davis Health Center and UCSF. Co-Leads: University Health Services IT and Optometry IT


Improve Campus Safety Technologies

Achieve a vision of safety in which all members of the community feel welcomed, respected, and protected from harm. Several One IT Partners have priorities to improve campus technology systems that work to increase community safety. As part of our commitment to campus and community safety, multiple systems and/or applications are being evaluated, migrated, or replaced over the next several years. Lead: Berkeley IT - Campus IT Infrastructure | Partners: Office of Ethics, Risk and Compliance Services; Environment, Health & Safety IT

  • CITI - Changes to building security access and security video systems implemented that enable effective and efficient management of these campus physical security systems.
  • CITI - Network and communications infrastructure, including pathway, fiber, cabling, and equipment necessary to provide modern, secure, robust services executed.
  • OERCS - Enhancements to the current Everbridge "Warn Me" emergency notification communications platform completed to increase “opt-in” capabilities and review mandatory acceptance of Warn Me Notifications.
  • EH&S - Core applications that support campus safety programs with Risk and Safety Solutions (UCOP) integrated to reduce duplicative effort.
  • CITI - Map and ensure the reliable functioning of Campus Blue Light Emergency Phones.