To our campus community,
After considering and incorporating feedback from multiple stakeholders regarding campus operations impacts, Sunday, July 7, 2024, has been selected for the necessary shutdown of the Data Center. Berkeley IT will be working with Facilities Services to make electrical system repairs that will restore Data Center emergency generator power capabilities. This work supports the campus academic and research mission by ensuring the Data Center and the many technology services it hosts remain functional during campus power outages.
As you may know, the Data Center houses many of our mission-critical servers on campus, so powering things off will impact access to many systems including CalTime, Cal Central, Student Information Systems / Berkeley Campus Solutions (SIS/BCS), Cal Answers, Berkeley Financial System (BFS), BearBuy, and Savio Condo/Berkeley Research Cluster, to name a few. We understand this may disrupt your ability to work. The holiday weekend timing of the outage was carefully selected to minimize the overall impact.
Systems Impacted
The following systems will not be available during the Data Center shutdown period. The systems listed below will be down from 4:30 a.m. through 8 p.m. on Sunday, July 7 (times are estimated and subject to change). View the list of systems that will not be impacted during the shutdown.
- Achieve Together
- ADM Rails Apps - AP Bears, VSPA, CSS, etc.
- Advance
- BCMS
- BFS
- BearBuy
- BETS
- Blu
- BPR (CalNet account claiming, passphrase resets)
- Burgundy Book
- Cal Access
- Cal Answers
- Cal Central
- CalGroups (Grouper)
- Cal Planning
- CalTime (online will be unavailable but the clock terminals will still be operating)
- Cal Viz (Tableau)
- CCURE (key card panels will work but the ability to update the panels with new access information will be affected)
- eProtocol
- EyeCare
- Imagine/ImageNow
- JIRA
- Library’s Catalog OskiCat
- Library Connect from off Campus (Library Proxy)
- MSOC-Mobile Schedule of Classes
- OASIS
- Osnium
- Phoebe
- RAC Alfresco
- Registrar CMS
- SARA
- Savio Condo/Berkeley Research Cluster
- SIS (Campus Solutions)
- SPA App
- StarRez
- UC Berkeley Calendar Network
- Voicemail on Centrex phones
- Wi-Fi for Visitors (Berkeley-Visitor)
Updates will be provided as the work is completed and systems are brought back online. Please check the system status page, which will be updated regularly. Service providers will also communicate status updates related to their services as they are shut down before the power work begins, and as they are restored afterward. Once systems are back online the system status page will be updated accordingly.
Contact
Please visit our FAQs page for additional details and direct any questions about this critical maintenance to Laurie Graham at laurieg@berkeley.edu.
We appreciate your patience and cooperation as we move forward in our plans to complete this important work.
Regards,
Tracy Schroeder, Associate Vice Chancellor for IT and Chief Information Officer
Dave Browne, Executive Director of Campus IT Infrastructure
This message was sent to all UC Berkeley faculty, staff, and students. If you are a manager who supervises UC Berkeley employees without email access, please circulate this information to all.