In some cases, you may be able to find an answer more quickly by following these steps before reaching out for IT support:
- Are you having issues with a computer system or network problem? Check the System Status page for updates on any outages.
- See something suspicious that could impact cyber security? Contact the Security team immediately.
- Looking for an IT service? Browse our catalog.
- Need more detailed technical help? Search the knowledge base.
- Want to tap into free training on a variety of technical and non-technical topics? Use your CalNet ID to log into LinkedIn Learning.
- General technical questions? Google it. There are various tips and tricks for getting better results, including enclosing an exact phrase—like an error message—in quotes.