To our campus community,
We are writing to inform you of a necessary shutdown of our Data Center scheduled for Friday, May 31, 2024. This work is required to support the campus research mission and to provide improved resilience for the Data Center to run on generator power during campus outages. Berkeley IT will be working with Facilities Management to make mechanical and electrical system upgrades that will reduce the impact of unplanned campus power outages in the future.
As you may know, the Data Center houses many of our mission-critical servers on campus so powering things off will impact access to many systems including CalTime, Cal Central, Student Information Systems / Berkeley Campus Solutions (SIS/BCS), Cal Answers, Berkeley Financial System (BFS), BearBuy, and Savio Condo/Berkeley Research Cluster, to name a few. We understand this may disrupt your ability to work on the day of the outage and have purposefully scheduled the outage during a time when the use of systems is reduced to minimize the overall impact on campus.
Systems Not Impacted
Major services that will NOT be affected by this outage and will be available on May 31 include:
- Active Directory
- bConnected(bMail, bCal, bDrive, gChat)
- bCourses / Canvas (however some tools/functionality will be affected)
- berkeley.edu(however some linked sites will be affected)
- CalNet Authentication(CAS, Shibboleth)
- Campus Network
- Candelis
- CCURE (key card panels will work but ability to update the panels with new access information will be affected)
- DocuSign
- Duo (CalNet 2-Step)
- e-Tang
- Infoblox (DNS/DHCP)
- JamF
- Palo Alto Shared Firewall
- Point and Click (PnC)
- Salesforce
- ServiceNow
- SharePoint
- Slack
- Slate
- UCPath
- VPN(restricted VPN only by request)
- WarnMe
- Websites hosted on Open Berkeley (Pantheon or other off-campus providers)
- Wi-Fi for Authenticated Users (eduroam, Berkeley--IoT)
- xMatters
- Zoom
Overall status during the outage will be communicated on the system status webpage. Service providers will also communicate status updates related to their services as they are shut down before the power work begins, and as they are restored afterward. Once systems are back online the system status page will be updated accordingly.
Contact
Please visit our FAQs page for additional details on this topic and direct any questions about this necessary maintenance activity to Laurie Graham at laurieg@berkeley.edu
We appreciate your patience and cooperation as we complete this important work.
Regards,
Gabriel Gonzalez, Interim Associate Vice Chancellor for IT and Chief Information OfficerDave Browne, Executive Director of Campus IT Infrastructure
This message was sent to all UC Berkeley faculty, staff, and students. If you are a manager who supervises UC Berkeley employees without email access, please circulate this information to all.