xMatters is a software tool that provides robust notification of people and groups in a timely and automated manner. By using schedules, contact devices, and several types of messaging media, e.g., phone, text, email, xMatters can contact the right person at the right time during a crisis, incident, or other event requiring fast and consistence contacts. xMatters events can be triggered by automatic monitor processes from an IT system, manually by users with scenarios, or ad hoc messages, all of which leverage the xMatters concepts of groups, schedules, and devices for trouble free communication.
|Service Owner|| |
Information Services and Technology (IST) - Infrastructure Services & Telecommunications
|External recharge rate|| |
No cost (centrally funded service)