Telecommuting Resources

The following resources for working remotely are available to UC Berkeley staff. Students and instructors have access to many of the services listed here but should also visit the Research, Teaching and Learning website(link is external) which provides resources and best practices to support remote learning.

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It is important for you to test your equipment setup at your remote worksite, and also test access to the campus resources you will need. See our reference guide if you need to order equipment.

If possible, set up your equipment prior to actually needing to work remotely. There are some parts of the setup process that may require access to your office on campus or are made easier by being on campus. Use this checklist(link is external) to set up an ergonomic workstation.

Procurement Process

  • Computers – If you do not have computer equipment at home that meets the standards listed above, please discuss options with your supervisor. IT Client Services can assist in purchasing new laptops, submit a ticket(link is external) and our team will work with you to acquire one. Please be patient as inventory and shipping times change on a daily basis.
  • Other peripherals and accessories– If you need to order and ship minor peripherals and accessories to support teaching or other essential activities to a faculty or staff member's home, you can work with a PCard holder in your department or Regional Support team to place orders using Berkeley's Amazon Business Account(link is external). The Amazon Business account has the advantage of allowing for delivery to a nearby locker service to prevent porch piracy. If you have not used this service before and you have a Berkeley procurement card, please follow these instructions(link is external). You can also email creditcard@berkeley.edu(link sends e-mail) for help setting up a new account.

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Security(link is external)

Campus policy requires all systems connected to the campus network meet Minimum Security Standards(link is external), to help ensure the security of institution data and IT resources. Please review the standards and get help if your computer does not meet the requirements. Using a computer that multiple people have access to? Even if no one else uses your computer be sure to follow these best practices for telecommuting(link is external)

Connect to the Campus Network

To access certain campus systems such as Blu, BearBuy, or BFS you need to connect to our bSecure Remote Access VPN(link is external). Using the VPN to access campus resources also increases security when you are connected to public Wi-Fi. The bSecure Remote Access VPN service was built using Palo Alto Networks GlobalProtect software. Setup and start using bSecure VPN(link is external) | Compare all campus remote access options

Meet & Chat Online

Zoom(link is external) and Hangouts Meet(link is external) are services that allow you to connect with live video, audio, and screen sharing. Conduct virtual meetings, video/conference calls, or group discussions from your computer or mobile device.Google Chat(link is external) is a secure communications tool, built for teams, with private direct messaging and team chat rooms. All three options are licensed by UC Berkeley and approved for FERPA data. Compare Options | Online Meeting Etiquette(link is external)

Email & Calendar

Staff, faculty, and students are eligible for @ Berkeley accounts through G Suite for Education which provides integrated email and calendaring services. To login directly, go to bmail.berkeley.edu(link is external) and you will be prompted to CalNet authenticate to check your messages, access your calendar, use instant messaging, and more! Check email from your phone or mobile device using Android(link is external) and iOS(link is external) apps. Check email(link is external) | View calendar(link is external)

Phone & Voicemail

Access your voicemail online(link is external) or via phone by calling 510-643-5530. When working remotely, you can forward your campus landline(link is external) to another phone or just update your greeting to let callers know a number where you can be reached. Including a phone number in your campus directory listing(link is external) will also help people connect with you. Voicemail User Guide(link is external) | Learn more about desktop phones

Access & Share Files

We have several online options for file storage and collaboration, Google Drive and Box being the most common. Either option works great for sharing individual, group, or departmental files, including documents, photos, and more. Deciding on which is best for you may depend on if you plan to store or share sensitive data. File sharing options | Login to Drive(link is external) | Login to Box(link is external) | Login to CalShare(link is external)

Browser Bookmarks

To access web pages you have bookmarked in the past on your campus/office computer, you will need to follow the steps provided by your choice of browser using that computer. Sync Chrome bookmarks(link is external) | Import/export bookmarks in Chrome(link is external)Sync Safari bookmarks(link is external) | Import/export bookmarks in Safari(link is external)Firefox: import(link is external) or export(link is external) | Edge: import(link is external) or export(link is external)